Patient Care Specialist

1 day ago


Worcester, Worcestershire, United Kingdom Optical Express Full time
Job Title: Patient Advisor

At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like stars from the moment they step into our clinics.

About the Role

As a Patient Advisor, you'll be the first point of contact for our patients, building relationships and ensuring regular communication prior to and following their treatment. Your day-to-day tasks will include:

  • Assisting in patient consultations
  • Scanning patients' eyes using state-of-the-art equipment as part of a full health check
  • Accurately maintaining patient records
  • Discussing finance options
  • Introducing patients to their optometrist
What We Offer

We're proud to offer a range of benefits that make us a great place to work, including:

  • An industry-leading salary plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme
Requirements

We're looking for someone who:

  • Has a passion for providing world-class customer service
  • Possesses strong organisational skills
  • Can communicate clearly and articulately with a diverse range of people
  • Is motivated and driven to succeed

If you believe you have the right skills and attributes for this role, we'd love to hear from you.



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