Patient Care Specialist
1 day ago
At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like stars from the moment they step into our clinics.
About the RoleAs a Patient Advisor, you'll be the first point of contact for our patients, building relationships and ensuring regular communication prior to and following their treatment. Your day-to-day tasks will include:
- Assisting in patient consultations
- Scanning patients' eyes using state-of-the-art equipment as part of a full health check
- Accurately maintaining patient records
- Discussing finance options
- Introducing patients to their optometrist
We're proud to offer a range of benefits that make us a great place to work, including:
- An industry-leading salary plus excellent bonus potential
- State-of-the-art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
We're looking for someone who:
- Has a passion for providing world-class customer service
- Possesses strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Is motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we'd love to hear from you.
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Worcester, Worcestershire, United Kingdom Optical Express Full time{"title": "Patient Advisor Role", "description": "Join Our Team at Optical ExpressWe are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients feel valued and supported throughout their journey...
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