Contract Supervisor
4 weeks ago
The Role
We are seeking a skilled Contracts Supervisor to join our Responsive Maintenance division at Wates Group. As a key member of our team, you will be responsible for delivering high-quality service and managing work scheduling in accordance with company procedures and standards.
Key Responsibilities
- Ensure effective management of work scheduling to meet service level agreements.
- Represent Wates Group at client and resident performance meetings.
- Manage the responsive repairs function to achieve consistent performance against targets.
- Monitor quality of work through inspection, inspection reports, and analysis of key performance indicators.
- Lead and manage your team to ensure optimum employment levels and compliance with service provision.
Requirements
To succeed in this role, you must be an excellent communicator with strong problem-solving skills, the ability to multitask, and work to tight deadlines. Prior experience in Responsive Maintenance is essential.
About Wates Group
Wates Group is a leading family-owned development, building, and property maintenance company with a proud legacy in the built environment. Our purpose is to reimagine places for people to thrive, and we are driven by our three promises: thriving places, thriving planet, and thriving people.
Awards and Recognition
We are proud to have received numerous awards and recognition for our commitment to excellence, including Gold Investors in People and Disability Confident employer status.
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