Digital Inclusion Specialist
3 weeks ago
Platform Housing Group is seeking a Digital Inclusion Specialist to join our Community Engagement team. As a key member of the team, you will play a pivotal role in promoting digital inclusion and empowering communities through the use of our digital platforms.
Key Responsibilities:
- Develop and deliver digital inclusion projects and initiatives to support Platform customers and communities.
- Work with internal stakeholders to provide digital expertise and support to project teams.
- Build relationships with external stakeholders, including Digital Champions Volunteers, to promote digital services and solutions.
- Produce marketing materials to promote digital training, events, and initiatives.
- Test and pilot digital products to ensure they meet the needs of our customers.
Requirements:
- Good understanding of digital inclusion and its benefits.
- Excellent communication and interpersonal skills.
- Experience working in a customer engagement or community environment.
- Patient and empathetic approach.
- Ability to identify new ways to engage with customers and communities.
What We Offer:
- Up to 28 days annual leave.
- Family-friendly policies.
- Medicash membership.
- Health Cash Plan.
- Pension contribution scheme.
- Learning and Development opportunities.
- Salary sacrifice electric vehicle scheme.
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