Business Development Manager
4 weeks ago
Business Development Manager - Luxury Retail
This role involves managing a portfolio of UK-based hotels, hotel chains, serviced apartments, and other accommodation providers. The Business Development Manager will prospect new partnerships and work collaboratively with the Senior Business Development Manager to drive double-digit growth within the allocated segments. The primary goal of this role is to increase the conversion of high-spending guests from accommodation partners to Bicester Village.
Key Responsibilities:
- Partner Account Management: Manage a portfolio of accommodation partners, fostering strong relationships with hotels, serviced apartments, and other hospitality providers.
- 360-Degree Relationship Building: Maintain relationships across all hotel departments (Concierge, Reception, PR, Sales & Marketing & Events, GMs) for a holistic account management approach.
- Strategic Planning & Execution: Develop and execute tailored strategies for "Winning Partners" to boost guest footfall and track performance against targets.
- Market & Partner Intelligence: Analyse data on occupancy rates, guest profiles, and hotel performance to adapt strategies and strengthen partner relationships.
- Sales Pipeline Management: Maximize opportunities by seeking new partners, managing underperforming relationships, and driving consistent double-digit growth.
What We Offer:
- Lifestyle benefits: life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus, and season ticket loans.
- Physical health benefits: private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care, and flu vaccinations.
- Mental health benefits: access to professionals, support from trained mental health 'first aiders', an employee assistance programme, and free access to Headspace and Thrive.
- Social programme: yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions, and taking a well-deserved break.
Join Our Team:
At Bicester Village, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at Bicester Village means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.
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