Primary Care Receptionist Specialist

1 week ago


West Cornforth, Durham, United Kingdom NHS Full time

Job Description

We are seeking a highly skilled and experienced Administrative Support Coordinator to join our team at IntraHealth's West Cornforth Medical Centre. The successful candidate will provide administrative support to clinicians and staff, ensuring the provision of high-quality patient services within a safe and efficient working environment.

About the Role

This is an excellent opportunity for a motivated and organized individual to work in a dynamic and fast-paced medical practice. As an Administrative Support Coordinator, you will be responsible for managing the reception area, handling patient queries, and coordinating appointments. You will also be required to maintain accurate records, process correspondence, and perform various administrative tasks as needed.

Key Responsibilities

  • Front Desk Operations: Greet patients and visitors, manage incoming calls, and respond to queries in a professional and courteous manner.
  • Patient Registration: Register new patients, temporary residents, and emergency patients, ensuring that all necessary information is accurately recorded.
  • Scheduling Appointments: Arrange appointments for medicals and other non-routine procedures, ensuring that all relevant information is communicated to patients and healthcare professionals.
  • Clerical Duties: Perform various administrative tasks, including filing medical records, ordering supplies, and maintaining the reception area.
  • Communication: Liaise with patients, healthcare professionals, and other stakeholders to ensure seamless communication and coordination of care.

Requirements

To be successful in this role, you will need:

  • A strong understanding of administrative principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer skills, including Microsoft Office and clinical systems.
  • A flexible approach to work, including evening or weekend shifts as required.

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £22,000 - £25,000 per annum.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The chance to work in a dynamic and innovative organization.


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