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Vehicle Operations Specialist

2 months ago

Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a highly motivated and organized individual to join our Vehicle Operations team in Watford. As a Vehicle Operations Specialist, you will be responsible for the daily operational delivery of Rental, Stop Gap, and MOT processes.

Key Responsibilities
  • Assist the Vehicle Operations Executive with Stopgap and Daily Rental interactions with drivers, placing rental bookings and handling off-hire of bookings as required.
  • Interact with Maintenance Controllers to supervise, review, and handle ongoing and problematic cases, investigating issues and resolving supplier problems.
  • Manage the delivery and achievement of all KPIs for operational requirements, producing weekly summary reporting of Vehicle Operations cases to the Head of Vehicle Operations.
  • Ensure all rental vehicles issued against cases are correctly managed and reclaimed from vehicle manufacturers wherever possible.
  • Build and maintain relationships with internal and external customers and suppliers, leveraging these relationships to ensure an optimized level of service delivery and cost reduction.
  • Manage internal communications regarding problematic and ongoing vehicle cases to the wider Tusker business as required.
About Us

We are an award-winning car leasing company dedicated to providing company car and tax-efficient car benefit schemes. We take pride in helping organizations offer their employees a car that will have less impact on the environment, supporting planet-positive mobility and a brighter, more sustainable future.

We are committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

What We Offer
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 22 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies