Senior Client Manager
2 months ago
We are seeking a highly skilled and experienced Senior Client Manager to join our team at Public Practice Recruitment Ltd. As a Senior Client Manager, you will be responsible for managing a diverse portfolio of clients, overseeing workflow, deadlines, and budgets.
Key Responsibilities:- Managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets.
- Planning and undertaking assignments, striving to deliver service excellence.
- Leading a team of accountants, reviewing work, providing constructive mentorship, and motivating those around you.
- Owning responsibility of KPIs, including monthly billing forecasts and ensuring fee recovery rates are met.
- Contributing to the firm's growth by retaining existing clients and building relationships with prospective clients.
- Building trusted and long-lasting client relationships, proactively handling queries.
- Reviewing processes and implementing more efficient ways of service delivery.
- Setting an example to junior staff as a hands-on senior manager.
This is a fantastic opportunity for a hands-on accountant who can autonomously work with clients to deliver the highest standard of service, whilst leading a team and inspiring those around you.
Requirements:- ACA or ACCA qualified, with demonstrable experience within practice.
- Experience managing a client portfolio, with a results-driven approach.
- Previous experience leading a team, including reviewing work and providing mentorship.
- A sound commercial understanding, including forecasting and monitoring fee recovery.
- A can-do attitude to problem-solving.
- Organised and able to oversee a team's workload effectively.
- Excellent communication and advisory skills.
- Confident working closely with senior management.
- Motivated and able to inspire others.
- Collaborative and creative.
- Excellent business acumen.
- £65,000 to £90,000 pa.
- Permanent, full-time role.
- Generous holiday allowance.
- Contributory pension scheme.
- Professional development opportunities.
- Positive and supportive company culture.
- Modern office and flexible working options.
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