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Clinical Administration Coordinator
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Clinical Administration Coordinator to join our team at The Mid Yorkshire Teaching NHS Trust. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our oncology and palliative care services.
Key Responsibilities
- Liaise with clinicians and clinical administration teams to ensure accurate recording of patient pathways.
- Provide an outpatient and day case booking service using patient target lists and agreed processes to ensure effective use of clinic and day unit capacity.
- Monitor waiting lists to ensure patients are appointed in line with clinical instruction, national and local waiting times.
- Ensure accurate administrative actions for clinic outcomes, including recording of Referral to Treatment codes.
- Provide a professional, sensitive, and courteous central call service for appointment and pathway enquiries.
- Input patient activity on Patient Administration System, including booking, amending, and cancelling appointments.
- Communicate with patients, visitors, and carers regarding appointments and waiting times.
Requirements
- Good general education to include CSE or GCSE in English Language and Maths (A-C or 4-9 grade) or equivalent/experience.
- IT skills qualifications; CLAIT or ECDL computer course.
- NVQ 3 in Business Administration or equivalent experience.
- Experience of working with multiple computer software programmes, including Microsoft Office and Customer Relationship Management systems.
- Excellent communication skills to overcome barriers of understanding.
- Ability to work under pressure and to strict deadlines.
Working with Us
We are committed to providing a positive and supportive work environment that values diversity and inclusion. We are an equal opportunities employer and welcome applications from all qualified candidates.
How to Apply
If you are a motivated and organized individual who is passionate about providing exceptional patient care, please submit your application, including your CV and a covering letter, to [insert contact information].
