Grounds Maintenance Caretaker

20 hours ago

Newport, Newport, United Kingdom Newport City Homes Full time
About the Role

We are seeking a highly skilled and experienced Grounds Maintenance Caretaker to join our team at Newport City Homes. As a key member of our estates team, you will be responsible for ensuring the clean, safe, and tidy appearance of our estates and their environment.

Key Responsibilities
  • Communicate effectively with residents, internal trade teams, and external contractors to ensure excellent customer service.
  • Carry out grounds maintenance works, vegetation removal, hedge and grass cutting, and the treatment of weeds, moss, and invasive species.
  • Removal of weeds and overgrowth from NCH land, including communal areas, footpaths, lanes, and open areas.
  • Conduct daily safety checks of the allocated works vehicle and record the findings.
  • Assist with tidying of gardens of void and tenanted properties when requested.
  • General clearance of litter and fly tipping on NCH land, including shrub beds, small landscaped areas, and garage/car parking areas.
  • Clearing of blocked bin chutes, topping of communal bins, cleaning of communal areas, including bin areas, staircases, and landings of flats and maisonette blocks.
  • Work with multi-agencies on estates-specific issues and projects, including NCH colleagues, community groups, PCSOs, etc.
  • Undertake inspections and clearance of areas as required.
  • Contribute to combating anti-social behaviour by witnessing and reporting incidents to appropriate colleagues.
  • Work to Estates standards to provide a clean and safe environment and report issues relating to quality, etc.
  • Maintain adequate stock of materials and ensure safe storage.
  • Ensure that equipment owned by NCH is appropriately used, stored securely, and report defective equipment to supervisor.
  • Prioritize workload and maintain accurate records for monitoring.
  • During winter months, ensure NCH grit bins are replenished and clear snow off main footpaths or walkways and spread grit as per the NCH gritting policy.
  • Assist in maintaining a risk-based inspection regime for all NCH areas to satisfy NCH obligations in relation to public health and safety.
  • Observe all regulations related to Health and Safety at Work, including COSHH, Asbestos Awareness, Manual Handling, and the Organisation's Health and Safety Policy.
  • Assist fellow caretakers and other members within the estates team when required.
  • Work collaboratively with all other service areas to ensure that works delivery is fit for purpose and capable of delivering Value for Money services across the business portfolio of activities.
  • Mentor, coach, and develop apprentices and other members of the team.
  • Always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association.
  • Additional, reasonable duties as required.
About Newport City Homes

Newport City Homes (NCH) has a significant presence in South-East Wales, with a responsibility to make sure our customers, communities, and colleagues are given opportunities to grow and succeed as we respond to the significant challenges ahead.

Here at NCH, our true responsibility is to ensure that we create an environment that is equal and fair for all, but this does not mean simply treating everyone the same. As an employer, we want everyone to feel supported, valued, and treated with respect and kindness, which touches on every aspect of who we are as an association and is one of the cornerstones of how we work.

That is why inclusion is one of our values and why we are building our systems, processes, and actions around positively promoting a sense of belonging.

As a housing provider, our ambition is to provide an excellent customer experience, grow and develop our homes and communities, and be agile and innovative in our approach to solving problems and making decisions.

We have three strategic commitments that cut across all our activities and decisions and collectively enable us to achieve our NCH Strategy 2025, by ensuring we make joined-up decisions and choices that make the best use of our resources, have the greatest combined impact, and make a positive difference.

Our values are Active, Collaborative, Inclusive, and Trusted, and we strive to be an equal opportunities employer and welcome applications from all sections of the community.

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