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Digital Optimisation Specialist
1 month ago
About Us:
Pets at Home is a leading pet care business that prioritises the well-being of pets and their owners. Our mission is to deliver exceptional customer experiences through innovative digital solutions.
About Your Role:
As a Digital Optimisation Executive, you will play a crucial role in enhancing the customer journey across our e-commerce platform. You will work closely with cross-functional teams to analyse customer behaviour, identify areas for improvement, and implement data-driven solutions to drive conversion and profitability.
Your Key Responsibilities:
- Support the development of online category strategies, collaborating with stakeholders to capture data and insights.
- Work with the buying, content, and performance marketing teams to ensure seamless execution of category strategies.
- Conduct deep analysis of customer behaviour, using data and analytics to inform optimisation decisions.
- Identify opportunities to improve the customer journey, including content placement, internal linking, and search functionality.
- Develop and implement recommendations to drive conversion and profitability.
About You:
We are seeking a highly analytical and detail-oriented individual with a strong background in e-commerce, digital trading, or digital analytics. You will have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Pets at Home is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer experiences.
