Casino Cleaner

5 days ago

Walsall, Walsall, United Kingdom The Rank Group Full time

About the Role

Grosvenor Casino, Walsall, is seeking a skilled Cleaner to join our team. As a key member of our cleaning and customer service team, you will be responsible for maintaining the highest standards of cleanliness and providing exceptional customer service to our guests.

Key Responsibilities

  • Welcome customers warmly into the business, ensuring a positive and welcoming experience.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions, embodying the spirit of our company.
  • Work collaboratively as part of the cleaning and wider casino team, contributing to a cohesive and supportive work environment.
  • Achieve results to ensure the casino is presented to the highest standard, exceeding customer expectations.
  • Provide input to improve the service provided, fostering a culture of continuous improvement.
  • Ensure proactive compliance with all regulations, particularly for hygiene, food safety, and safer gambling.
  • Maintain immaculate operational standards in all areas, upholding the reputation of Grosvenor Casino.
  • Work to timescales when completing tasks, demonstrating efficiency and effectiveness.

Requirements

  • Positive attitude and a commitment to delivering exceptional results.
  • Experience of working successfully in a cleaning role, with a proven track record of maintaining high standards.
  • Experience using a range of cleaning equipment and products, with a focus on efficiency and effectiveness.
  • Fanatical about delivering unrivalled results, with a passion for excellence.
  • Ability to collaborate with the team and wider business, fostering a culture of teamwork and cooperation.
  • Sound communication skills, with the ability to effectively communicate with colleagues and customers.
  • Comfortable with change and able to adapt to new ways of working, with a flexible and adaptable approach.
  • Great time management, with the ability to prioritize tasks and meet deadlines.
  • Attention to detail, with a focus on maintaining high standards of cleanliness and customer service.
  • (Preferred) Relevant NVQ, demonstrating a commitment to ongoing learning and development.

About Us

Grosvenor Casino is a leading operator in the UK, committed to providing an exceptional gaming and leisure experience for our customers. We are a 24/7 operation, dedicated to safer gambling and building an inclusive, diverse, and engaged team.

What We Offer

  • Competitive Salary: We value your contributions and offer a competitive salary that recognizes your hard work and dedication.
  • Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
  • Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
  • Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
  • Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
  • People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
  • High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
  • Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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