Customer Experience Manager
9 hours ago
We are Evri Careers, a dynamic company that drives growth and success through innovative decision-making. We are seeking a talented Delivery Excellence Lead to join our team and take ownership of final mile delivery operations.
The primary goal of this role is to deliver exceptional customer experiences by managing final mile performance across delivery units. This involves collaborating with self-employed and SE+ couriers to ensure effective capacity management and round coverage.
The ideal candidate will have prior experience in logistics or transportation management and possess strong analytical skills. They will be able to interpret data to inform service improvements and drive operational excellence.
Key Responsibilities:
- Lead final mile delivery operations to achieve high levels of customer satisfaction
- Collaborate with cross-functional teams to optimize service delivery
Requirements:
- Prior experience in logistics or transportation management
- Strong analytical skills and ability to interpret data
- Excellent communication and interpersonal skills
Estimated Salary: £55,000 per annum, depending on location and experience.
-
Brand Experience Manager
7 days ago
Sheffield, Sheffield, United Kingdom GES - Global Experience Specialists Full timeAbout UsSpiro, a global live events marketing partner, creates unforgettable experiences. From exhibitions to sales conferences, we bring brands to life with strategic planning and show-stopping visuals.We are seeking an experienced Account Manager to join our team. The successful candidate will have a strong understanding of clients' products and services,...
-
Customer Experience Manager
3 weeks ago
Sheffield, Sheffield, United Kingdom Hollywood Bowl Group Full timeAbout the RoleHollywood Bowl Group is a leading provider of experiential family entertainment, with 74 centres across the UK and 13 in Canada. We're passionate about bringing families and friends together for affordable fun and healthy competition.As a Customer Experience Manager, you'll be responsible for leading and inspiring our team to deliver an...
-
Customer Experience Manager
3 weeks ago
Sheffield, Sheffield, United Kingdom Ambis Full timeAmbis is currently seeking a talented Customer Experience Manager to lead our efforts in delivering exceptional results for our clients. This is an exciting opportunity to join our team and make a real impact on our business.About the Role:In this role, you will be responsible for managing client relationships, identifying opportunities for growth, and...
-
Sheffield Customer Experience Manager
3 weeks ago
Sheffield, Sheffield, United Kingdom Vivedia Full timeYour Career at VivediaVivedia, a pioneering audio-visual tech business, is seeking a skilled Sheffield Customer Experience Manager to join its team. As a key member of our Customer Service team, you will be responsible for managing daily inbound and outbound calls, providing exceptional customer service, and building strong relationships with customers.This...
-
Customer Experience Manager
7 days ago
Sheffield, Sheffield, United Kingdom Costa Coffee Full timeAbout Costa CoffeeWe're a global coffee brand with a passion for delivering exceptional customer experiences. Our team is dedicated to serving high-quality beverages and food in a welcoming environment.Salary and BenefitsAs a Team Leader at Costa Coffee, you can expect a competitive hourly rate of £12.83. You'll also enjoy a range of benefits,...
-
Customer Experience Lead
3 weeks ago
Sheffield, Sheffield, United Kingdom Sue Ross Recruitment Ltd Full timeAbout the RoleThis is an exciting opportunity to join Sue Ross Recruitment Ltd as a Customer Success Account Manager. As a key member of the team, you will play a vital role in driving customer satisfaction and loyalty.Responsibilities:Develop and implement strategies to improve customer experience and retention.Build and maintain strong relationships with...
-
Customer Experience Director
3 weeks ago
Sheffield, Sheffield, United Kingdom UniHomes Full timeAbout UniHomesUniHomes is a leading student property search and comparison portal, as well as a shared utilities provider. We offer cutting-edge utility management services, streamlining the process of shared bills for students. With operations in 41 university locations nationwide, we help thousands of students find their ideal properties.A forward-thinking...
-
Customer Service Experience Manager
4 weeks ago
Sheffield, Sheffield, United Kingdom JCT600 Full timeJob OverviewWe are seeking an exceptional Customer Service Experience Manager to join our team at JCT600 in Sheffield. As a key member of our Service team, you will play a vital role in delivering an outstanding customer experience.About the RoleThe successful candidate will provide efficient and effective administration support to our Service team, ensuring...
-
Customer Experience Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Barratt Developments Full timeAbout UsBarratt Developments is a leading national housebuilder with a long history of delivering high-quality homes to customers across the UK.As a Customer Care Technician, you will be an integral part of our team, ensuring that our customers receive exceptional care and support throughout their home buying experience.Your primary responsibility will be to...
-
Customer Experience Director
3 weeks ago
Sheffield, Sheffield, United Kingdom Sainsbury's Full timeWhy Choose Sainsbury's?We offer a dynamic and supportive work environment, with opportunities for career growth and development. As a Customer and Trading Manager, you will have the chance to develop your leadership skills, work with a talented team, and make a real difference to our customers' shopping experience.Job DescriptionAs a Customer and Trading...
-
Customer Experience Associate
3 weeks ago
Sheffield, Sheffield, United Kingdom Mindbody Full timeWe are seeking a highly skilled Customer Experience Associate to join our team at Mindbody. Located in Sheffield, this role will provide exceptional customer service through various channels, primarily phone calls and emails.Job DescriptionThe successful candidate will work in a high-volume contact center environment, answering customer inquiries and...
-
Customer Experience Ambassador
7 days ago
Sheffield, Sheffield, United Kingdom Grosvenor Casinos Limited Full timeJob OpportunityWe're seeking a Customer Experience Ambassador to join our team at Grosvenor Casino, Sheffield.In this role, you'll create an inviting atmosphere, provide top-notch customer service, and develop your skills to showcase our menus effectively. A salary range of £19,000 - £23,000 per year, plus benefits including venue discounts and career...
-
Customer Experience Lead
3 weeks ago
Sheffield, Sheffield, United Kingdom Sowelo Consulting sp. z o.o. sp. k. Full timeJob DescriptionAs our Technical Support Manager, you'll lead and inspire a worldwide technical support team to ensure outstanding customer service. You'll manage everything from handling support tickets and resolving incidents to enhancing processes and developing the team's capabilities.Formulate and implement a global support strategy that aligns with the...
-
Customer Experience Director
7 days ago
Sheffield, Sheffield, United Kingdom M&S Full timeJob Summary:We are seeking an experienced Data Management Leader to join our team, driving business growth and improving customer experiences across our stores.Salary:£90,000 - £140,000 per annum.Main Responsibilities:Implement the retail plan and deliver key performance indicators (KPIs) to drive business growth and profitability.Recruit, develop, and...
-
Customer Experience Ambassador
3 weeks ago
Sheffield, Sheffield, United Kingdom Aviva Full timeJob Summary:We are seeking a skilled Customer Service Advisor to join our team at Aviva. As a Customer Experience Ambassador, you will be the voice of Aviva, providing exceptional service to our customers via phone, live chat, and email.About the Job:This role is perfect for individuals who thrive on delivering outstanding customer experiences and have a...
-
Customer Experience Ambassador
6 days ago
Sheffield, Sheffield, United Kingdom Cineworld Cinemas Ltd Full timeJob OverviewCineworld Cinemas Ltd is looking for a skilled Food and Beverage Nights Team Member to deliver exceptional customer experiences and support our cinema operations. This role offers a unique blend of customer service, food preparation, and teamwork.Responsibilities and RequirementsAs a key member of our team, you will be responsible for:Providing...
-
Customer Experience Advisor
3 weeks ago
Sheffield, Sheffield, United Kingdom Frasers Group Full timeAbout This RoleThis Retail Sales Assistant role offers a unique opportunity to join our Frasers Group team and contribute to delivering exceptional customer experiences. As a key member of our sales floor, you will be responsible for engaging with customers, maintaining store standards, and driving sales.Key ResponsibilitiesEngage with customers, offering...
-
Customer Experience Lead
3 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeJob Title: Customer Experience LeadWe are seeking a highly motivated Customer Experience Lead to join our team at CV-Library. As a Customer Experience Lead, you will be responsible for driving customer satisfaction and loyalty, developing strategies to improve customer engagement, and leading a team of customer-facing staff.Key Responsibilities:Developing...
-
Customer Experience Coordinator
7 days ago
Sheffield, Sheffield, United Kingdom United Living Group Full timeUnited Living GroupAbout UsWe are a leading UK infrastructure and property services company, dedicated to designing, building, maintaining, and connecting communities and critical infrastructure for a sustainable and inclusive society.Our mission is to make a positive impact on people's lives by delivering high-quality services that meet the needs of our...
-
Customer Experience Specialist
9 hours ago
Sheffield, Sheffield, United Kingdom Gleeson Full timeWe are looking for a Customer Experience Specialist to join our team in South & West Yorkshire. As a key member of the sales team, you will be responsible for providing exceptional customer service and driving sales growth across the region.Key Responsibilities:You will work closely with clients, solicitors, estate agents, and other stakeholders to meet...