Digital Counsellor

3 weeks ago


Manchester, United Kingdom The Portfolio Group Full time
Job Title: Digital Counsellor

We are seeking a qualified counsellor to join our team as a Digital Counsellor. As a Digital Counsellor, you will provide emotional support and guidance to clients via digital mediums, primarily email, video call, livechat and SMS.

Key Responsibilities:
  • Provide emotional support and guidance to clients via digital mediums
  • Complete risk assessments and work in line with the BACP code of ethics
  • Work on a 24/7 helpline, providing in the moment emotional support to individuals
  • Conduct clinical assessments and signpost to specialised support services, where appropriate
Requirements:
  • Minimum diploma level 4 in Counselling and minimum of 150 counselling hours
  • 12 months post qualification experience
  • Registered member of the BACP or equivalent
  • Relevant telephone experience
  • High level of computer literacy
Benefits:
  • BACP membership and accreditation paid for
  • Up to 70 per month for supervision
  • Monthly incentives
  • 25 days' holiday, plus bank holidays
  • Day off on your birthday

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