Fire and Security Systems Engineer

4 weeks ago


Liverpool, Liverpool, United Kingdom Marlowe Fire and Security Full time
About the Role

We are seeking an experienced Fire and Security Systems Engineer to join our team at Marlowe Fire and Security. As a key member of our engineering team, you will be responsible for maintaining and servicing our clients' fire and security systems.

Key Responsibilities
  • Maintain and service fire and security systems in accordance with current standards and customer requirements.
  • Respond to service calls and ensure timely resolution of issues.
  • Plan and execute routine and reactive call visits in a timely and efficient manner.
  • Communicate effectively with customers to plan site visits and ensure their needs are met.
  • Maintain accurate records of service calls and system maintenance.
  • Attend training sessions and meetings as required to stay up-to-date with industry developments and company policies.
About Our Systems

We work with a range of fire and security systems, including Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec, Galaxy, Texecom, Scantronic, Menvier, Risco, Hikvision, Dahua, Bosch, Generic Analogue Systems, Paxton, PAC, and Salto.

Requirements
  • Technical background in the electrical and electronic industry.
  • Good all-round knowledge of fire and security systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • Professional and presentable demeanor at all times.
  • Ability to deliver exceptional customer service.
Benefits

We offer a competitive salary and commission structure, company vehicle and fuel card, company tablet and mobile phone, Royal London Pension Scheme, Life Assurance x4 Basic Salary, Employee Recognition Scheme, Paid Referrals Scheme, Paid Holidays and Bank Holidays, Holidays increasing after each year of service up to 25 days, Birthday Holiday, Mental Health Support Scheme, Long Service Award, and Access to continued training at the Marlowe Academy.

About Marlowe Fire and Security

We are a leading provider of fire and security solutions, with a strong reputation for delivering high-quality services to our clients. We are committed to providing a safe and secure environment for our employees and customers, and we strive to create a diverse and inclusive workplace.



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