Data Analyst for Customer Insights

7 days ago


London, Greater London, United Kingdom Dunelm Full time
Overview
Dunelm is a leading UK retailer specializing in homewares, with a mission to put data and insight at the heart of decision making across the business. We are seeking a talented Data Analyst for Customer Insights to join our fast-growing omnichannel retailer as we drive further expansion of the business.

Job Description
This role will drive business decision making through understanding customer behaviours across website and stores, both at Dunelm and among the wider market. Key responsibilities include managing analytical projects, working with stakeholders, packaging insights into compelling stories, and driving metrics to understand customer behaviour. You will also be expected to build customer segmentations, integrate data driven insight and customer research, and support the democratisation of customer data and insight.

Required Skills and Qualifications
The ideal candidate will have experience using analytical techniques to pull out what the data is telling us, strong commercial instinct and business acumen, and excellent communication skills. Knowledge of SQL, Python, R or another major analytical language is a plus. This role offers opportunities for professional growth and development, including working closely with the Research team and contributing towards the culture of the Analytics team.

Benefits
We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, along with a range of benefits including training and development opportunities.
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