Emergency Services Receptionist

4 hours ago


Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team in the Emergency Services department at University Hospitals Plymouth NHS Trust.

About the Role

The successful candidate will be responsible for providing exceptional patient care and administrative support to our Emergency Services team. This will include registering patients, booking appointments, and managing administrative tasks in a fast-paced environment.

Key Responsibilities
  • Registration of patients and booking of appointments
  • Administrative tasks, including data entry and document management
  • Communication with patients, relatives, and clinical staff
  • Assistance with training of new colleagues
  • Management of patient records and confidentiality
Requirements
  • GCSE Maths and English grades 4-9 (A-C)
  • NVQ Level 2 in a relevant subject or equivalent demonstrable experience
  • Previous experience in a similar role or customer-facing environment
  • Good computing skills, including email and Microsoft Office
  • Team player with excellent interpersonal skills
What We Offer

As a Receptionist in our Emergency Services department, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary and benefits package, as well as opportunities for career development and growth.

Please note that all communication will be electronic, and you are required to check your email account regularly. If you have any issues with applying online or require reasonable adjustments, please contact the recruitment team.



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