Domestic Appliance Engineer

1 week ago


Lancaster, Lancashire, United Kingdom Pacifica Full time
About Pacifica

We are a leading provider of outsourced support and repair services for domestic appliances in the UK, employing over 250 fully qualified engineers who complete more than 350,000 repairs annually.

Our goal is to create a sustainable future as a Carbon Neutral Company, aiming to reach net-zero carbon by 2035. We exist to keep households running while protecting the environment.

Job Overview

This role involves working as an experienced field-based domestic appliance engineer, using your expertise and product knowledge to diagnose and resolve issues. You will be part of our regional field service teams, working collaboratively with our teams to deliver exceptional service to our customers.

The ideal candidate will have a proven background in white goods repair, with a minimum of 2 years' experience in the field. They must also have up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers.

Key Responsibilities
  1. Diagnose and resolve issues related to domestic appliances
  2. Work collaboratively with our teams to deliver exceptional service
  3. Have a good understanding of customer needs and expectations
  4. Communicate effectively with colleagues and customers
Benefits and Perks
  • Competitive salary of £28,000 per annum (based on experience)
  • Uncapped bonus scheme available to increase earnings
  • Overtime potential of up to £50,000 per annum
  • Pre-planned routes and drive time included
  • Daily parts delivery to a designated collection point
  • Company van, fuel card, uniform, specialist tools, mobile tablet, and PPE supplied
  • Company Pension scheme and private van use (optional)
  • Up to 33 days annual holiday allowance, including 8 bank holidays
  • Wellbeing and work-life balance initiatives
What Sets Us Apart

We operate a City and Guilds Assured Training scheme, providing additional product upskilling opportunities to expand your existing skill set. We work with a selection of world-leading manufacturers, including Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona.



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