Retail Operations Manager

3 days ago


Lisburn, United Kingdom Wineflair Full time
About the Role

We are seeking an experienced Retail Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team's skills.

Key Responsibilities
  1. Sales Performance: Develop and implement strategies to increase sales, improve customer engagement, and drive business growth.
  2. Team Management: Lead and develop a high-performing team, providing coaching, feedback, and training to ensure they have the skills and knowledge needed to succeed.
  3. Customer Service: Ensure that customers receive an exceptional shopping experience, resolving any issues promptly and efficiently.
  4. Stock Management: Oversee the receipt, storage, and display of stock, ensuring that it is accurately recorded and accounted for.
  5. Visual Merchandising: Maintain high standards of store presentation, including window displays, fixtures, and equipment.
What We Offer
  • Competitive salary: £27,638 per annum.
  • Bonus scheme based on individual and team performance.
  • Opportunities for career advancement within the company.
  • Comprehensive training program to enhance your skills and knowledge.
  • Annual leave entitlement: 28 days.


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