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Service Manager

2 months ago


Canterbury, Kent, United Kingdom Command Recruitment Full time

Job Summary:

We are seeking a highly motivated and experienced Service Manager to join our team at Command Recruitment. As a Service Manager, you will be responsible for overseeing the day-to-day operations of our busy workshop, ensuring that our customers receive exceptional service and that our team is motivated and productive.

Key Responsibilities:

  • Manage and control the Service Reception, Service Administration office, MOT Bays, Workshop, and Valeting Department
  • Lead a team of Service Advisors, Technicians, Drivers, and other support staff
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and analyze key performance indicators (KPIs) to optimize workshop efficiency and productivity
  • Collaborate with senior management to achieve business objectives and goals

Requirements:

  • Proven experience as a Service Manager or in a similar role
  • Excellent leadership and communication skills
  • Ability to motivate and develop a team
  • Strong analytical and problem-solving skills
  • Knowledge of industry best practices and regulations

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

Command Recruitment is a leading recruitment agency specializing in the automotive industry. We are committed to providing exceptional service to our clients and candidates, and we are seeking a talented and dedicated Service Manager to join our team.