Warehouse Operations Manager

4 weeks ago

London, Greater London, United Kingdom Laundryheap Full time
Warehouse Supervisor Job Description

Laundryheap is a leading global on-demand laundry & dry-cleaning service, operating in 12 countries. We're looking for a motivated and experienced Warehouse Supervisor to join our dynamic team.

Key Responsibilities:

  • Staff Management:
    • Lead the Warehouse Linen team, including scheduling shifts and managing time-off requests.
    • Train and onboard new hires to ensure team alignment.
    • Monitor staff performance and provide regular feedback to ensure optimal productivity.
  • Picking and Packing:
    • Participate in daily picking and packing operations, ensuring accuracy and speed.
    • Maintain high standards for packing quality and timely dispatch.
  • Inventory Management:
    • Monitor inventory levels through regular cycle counts and conduct stock reconciliations.
    • Reorder stock as necessary and manage storage space to optimize efficiency.
  • Warehouse Operations:
    • Maintain an organized and efficient warehouse layout.
    • Ensure the proper use of equipment and tools, promoting safety and efficiency.
  • Logistics Coordination:
    • Provide regular updates to the management team on stock needs and operational metrics.
    • Ensure that all counts and records are accurate and up-to-date.
  • Customer Service:
    • Handle order-related issues and discrepancies, liaising with the fleet team based in India for resolution.
  • Reporting & Administration:
    • Prepare regular performance and inventory reports.
    • Maintain and organize all necessary documentation, including inventory and safety logs.
  • Compliance:
    • Ensure compliance with safety regulations and internal company policies.
    • Conduct regular safety training and update procedures as needed to the warehouse manager.
  • Emergency Preparedness:
    • Ensure emergency procedures are in place and properly communicated to all staff.
    • Conduct regular emergency drills and maintain readiness for unexpected situations.

Requirements:

  • Minimum 1-3 years of proven experience as a Warehouse Supervisor or in a similar role.
  • Strong people management skills.
  • Excellent organizational and multitasking abilities.
  • Familiarity with warehouse management systems and processes.
  • Attention to detail and commitment to accuracy.
  • Good problem-solving skills, with a proactive approach to identifying issues and solutions.
  • Strong communication skills, both written and verbal.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of safety and regulatory compliance in warehouse operations.
  • Experience in inventory management and stock control.
  • Proficiency in basic computer applications (e.g., Microsoft Office, warehouse management software).

Work Schedule and Patterns:

  • 9-hour shift (8 working hours + 1 hour break).
  • 5 days a week.
  • Must be willing to work weekends as needed.

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