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International Sales Growth Executive
2 months ago
CMD Contact is seeking an experienced International Sales Growth Executive to join our team. As a key member of our sales team, you will be responsible for driving sales growth and development in our international markets.
Key Responsibilities- Proactively support customers in a single call or email where possible, following a culture of customer obsession and getting it right first time, every time.
- Develop and manage the sales team in the regions for which you are responsible, including developing new opportunities through working with marketing, business development, strategy, market information, and research.
- Provide telephone and email front-line response for your region, serving as the first point of contact for customer queries.
- Find new opportunities in each designated market, including retail shops, rental, and e-commerce opportunities.
- Develop an excellent understanding of Frog Bikes' products and the Frog trade customer experience.
- Take and manage orders (consumer and trade) for your region and cover other regions when required.
- Solve customer problems efficiently and politely, directing technical or fulfillment problems appropriately.
- Support reps with their trade customer relationships.
- Be the link between Head Office and the Reps in your region.
- Lead and coach the Reps to aid their delivery of their objectives and recruit additional team members where necessary.
- Gain an understanding of the cycling market in your region and develop relationships with key influencers in the market.
- Monitor competitor activity in your market and feed it into the relevant team at Head Office.
- Personally effective: A sales-driven go-getter with very good organizational skills who is focused on delivering results.
- Strives to Achieve: A self-starter who can effectively develop a country from the ground up and deal with associated issues in real-time.
- Communication Skills: Fluent in written and spoken English and at least one other key European language would be advantageous.
- Sales leader: Able to recruit, lead, and coach a remote sales force.
- Data and IT Skills: Able to pick up systems quickly and fully conversant with word, excel, PowerPoint.
- Great attention to detail: Captures quality information in relevant systems and able to analyze data to identify trends.
- Works well under pressure: Calm and unflappable, able to deal with problems in a positive manner and to work in a targeted environment.
We offer a competitive base salary, negotiable on experience, and a benefits package including pension and a health cash plan. Flexible working is available, but you must reside within a commutable distance of the Ascot head office and be able to attend the office circa 3 days per week.
