Software Systems Maintenance Specialist
2 days ago
About the Role
The Software Systems Maintenance Specialist will be responsible for supporting, monitoring, maintaining, and operating middle and back-office production applications at SEFE Marketing & Trading Ltd. This role entails delivering ongoing application release cycle changes, onboarding new applications, and providing high-quality operational and technical support to internal business functions.
Key Responsibilities:
- Oversee incident and service request fulfilment across our middle and back-office application portfolio.
- Lead problem management processes, identifying underlying issues and coordinating with development teams for long-term fixes.
- Review and approve change requests requiring application support oversight.
- Proactively identify opportunities for application improvements in performance, availability, and automation of repetitive tasks.
- Conduct daily morning and evening checks for critical applications, providing status reports to the IT Operations Team.
About You
We're looking for a highly skilled and experienced individual to join our team as a Software Systems Maintenance Specialist. The successful candidate will possess experience in providing application support in a fast-paced environment and demonstrate proactive support capabilities.
Requirements:
- Several years' experience as an application support engineer with experience in Energy Trading and Risk Management (ETRM) systems.
- Strong understanding of the trade lifecycle and proficiency in SQL, including the ability to write and execute SQL queries.
- Familiarity with the Windows platform for effective management and troubleshooting.
- Technical proficiency in MS Windows Server and MS SQL, along with web technologies.
What We Offer
We offer a competitive starting salary of £60,000 - £80,000 per annum, supported by a comprehensive benefits package. Based from our offices in London, you can benefit from hybrid working offering the flexibility to spend some of your working week at home. We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.
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