Food and Beverage Service Associate

3 weeks ago

Daventry, Northamptonshire, United Kingdom Mercure Daventry Court Hotel and Spa Full time
Job Opportunity at Mercure Daventry Court Hotel and Spa

We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at the 4-star Mercure Daventry Court Hotel & Spa. Located near Drayton Water, our hotel offers a unique blend of town and country experiences.

Key Responsibilities:
  • Deliver exceptional customer service in a fast-paced environment
  • Work collaboratively with the kitchen and other team members to ensure a smooth and memorable experience for guests
  • Provide a warm and welcoming atmosphere in the bar, restaurant, breakfast, room service, and conference and events areas
  • Respond promptly and effectively to customer requests and queries
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction
Requirements:
  • Passionate about delivering exceptional customer service
  • Positive attitude and ability to work well under pressure
  • Good communication and organizational skills
  • Ability to work morning, afternoon, evening, and weekends
  • Good command of the English language to enable effective communication with the team
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development within the Klarent Hospitality Group Brand Portfolio
  • Recognition and rewards for long service and outstanding performance
  • A supportive and dynamic work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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