Product Specialist
2 weeks ago
About the Role
We are seeking a highly skilled and motivated Product Specialist to join our team at Grange Jaguar Land Rover Swindon. As a key member of our sales team, you will be responsible for delivering an exceptional guest experience and achieving sales targets.
Key Responsibilities
- Comply with all regulatory requirements and operate within legislative guidelines at all times.
- Develop and maintain in-depth knowledge of our products and services, including market trends and competitor activity.
- Complete comprehensive training programs to ensure a high level of product knowledge and sales skills.
- Maintain a professional image and provide exceptional customer service to all guests, ensuring a positive experience and driving sales growth.
- Utilize our defined working systems, procedures, and standards to ensure accuracy of paperwork and security of company resources.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
Requirements
- Full UK driving license or equivalent.
- Computer literacy, including Microsoft Office.
- Proven sales skills with a track record of sales achievement.
- Excellent customer service skills, with the ability to handle conflicting demands.
- Strong communication, organization, and interpersonal skills.
- Passion for delivering an outstanding guest experience.
- Enthusiastic, friendly, and helpful attitude.
- Respectful and courteous to guests and colleagues.
- Honest with high levels of integrity and drive to succeed.
What We Offer
- Competitive salary and bonus structure.
- 31 days paid annual leave, including bank holidays.
- Preferential rates for servicing, MOTs, and parts.
- Fantastic discounts on vehicle sales.
- Access to a vehicle Flexi-lease affinity scheme.
- Pension scheme.
- Life insurance benefit.
- Cycle to work scheme.
- Associate award events.
- Length of service recognition scheme.
- Associate assistance program (AAP).
Working Pattern
This is a full-time permanent position, working Monday to Friday, with one day off in the week, and a rota basis of 1 in 2 on Saturdays and Sundays.
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