Service Delivery Expert
3 weeks ago
We are seeking a Service Management Specialist to join our Service Team, working in our 24x7 Service Management Centre in Cambridgeshire.
The successful candidate will work a shift pattern of 4 days on / 4 nights on, with 4 days off in-between, and will receive a shift allowance.
As a leading telecom services supplier, Magdalene offers a complete end-to-end service and is looking for a skilled individual to be part of our Service Team.
Key Responsibilities:
- Work in a fast-paced Service Management Centre environment
- Provide excellent customer service and support
- Work collaboratively as part of a team to achieve service delivery goals
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- The chance to work for a leading telecom services supplier
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Flexibility to work a shift pattern
Magdalene is an equal opportunities employer and welcomes applications from all qualified candidates.
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