Creative Industries Team Manager

4 weeks ago


London, Greater London, United Kingdom Handle Recruitment Full time
Job Overview

Handle Recruitment is seeking a highly skilled Customer Engagement Lead to join their team in the creative industries. The ideal candidate will have experience in team leadership, customer engagement, and a passion for marketing, advertising, media, or events.

Key Responsibilities
  • Lead the Awards Customer Engagement team to achieve targets and provide exceptional customer service.
  • Be the primary point of contact for companies entering the festival, employing telemarketing skills to engage with existing and new customers.
  • Generate entries for the festival by educating customers on the Awards structure, rules, and entry process.
  • Provide regular updates on the Customer Engagement team's performance and efforts.
  • Train the Customer Engagement team on communication etiquette and brand values.
  • Allocate workload and monitor progress among the Customer Engagement team members.
  • Build and nurture strong relationships with customers through video or phone calls and emails.
  • Collaborate with the customer service team to anticipate customer needs and deliver a cohesive message.
Requirements
  • Team leadership or supervisory experience.
  • Customer engagement experience in areas such as telemarketing, market research, or retail.
  • A passion for creative industries like marketing, advertising, media, or events.
  • Availability to start a temporary role in January and work full-time hours, with international travel in June.
Benefits

This role offers a competitive salary, estimated to be around £45,000 - £55,000 per annum, depending on location and experience. Handle Recruitment welcomes applicants from under-represented backgrounds and is committed to equality, diversity, and inclusion.



  • London, Greater London, United Kingdom International Arts Manager Full time

    Seeking a skilled Creative Operations Manager to oversee the administrative, logistical, and welfare aspects of artists, production, and season staff within a dynamic arts organization.Responsibilities:Coordinate the management of artists, production, and season staff to ensure a smooth operation.Line manage and support seasonal stage management...

  • Creative Director

    2 weeks ago


    London, Greater London, United Kingdom Recruit Creative Full time

    Company Overview">At Recruit Creative, we're an award-winning design and communication studio based in London. We help businesses nationwide establish their brand identity and position themselves strategically in the marketplace.">Job Description">We're seeking a Senior Graphic Designer to join our team. As a Senior Graphic Designer, you'll work on a variety...

  • Creative Visionary

    2 weeks ago


    London, Greater London, United Kingdom Team ITG Full time

    Job OverviewWe are seeking a highly skilled and experienced Creative Director to lead our team at Team ITG. This is an exceptional opportunity to join a dynamic and innovative company where you will have the chance to spearhead creative vision and strategy for a portfolio of customers.About the RoleThe successful candidate will have a strong track record in...

  • Senior Creative Lead

    3 weeks ago


    London, Greater London, United Kingdom etch creative Full time

    Company OverviewEchelon creative is a dynamic and forward-thinking design studio specializing in 3D design for luxury retail brands. Our team of skilled designers work together to deliver innovative and engaging projects that exceed client expectations.SalaryThe successful candidate will be offered a competitive salary range of £50,000 - £60,000 per annum,...


  • London, Greater London, United Kingdom Team ITG Full time

    Job OverviewThe Creative Director will spearhead the creative vision and strategy for a portfolio of customers at Team ITG. This role ensures that all campaign and content resonate with the target audience, driving brand awareness, building brand loyalty, and increasing sales.Key Responsibilities:Develop and execute creative concepts for campaigns across...


  • London, Greater London, United Kingdom Profiles Creative Full time

    Job DescriptionThe ideal candidate will have experience in live events and experiences, with a strong background in managing creative teams. This role involves overseeing the day-to-day operations of the studio, refining and implementing a clear creative process, and providing support to project teams.Responsibilities:Leading and line managing a...

  • Senior Creative Lead

    3 weeks ago


    London, Greater London, United Kingdom Profiles Creative Full time

    Lead Creative PositionWe are looking for a highly experienced creative professional to join our team as a Lead Designer. The ideal candidate will have a strong background in live events and experiences, with excellent leadership and management skills.Key Responsibilities:Leading and line managing a multidisciplinary creative team, including creatives,...


  • London, Greater London, United Kingdom CREATIVE UNITED Full time

    About the OpportunityCreative United seeks a talented individual to join our Board as Chair, bringing expertise in leadership, governance, and finance. As a key member of our team, you will play a crucial role in shaping our strategy and driving our mission forward.ResponsibilitiesYou will be responsible for providing strategic guidance, overseeing the...

  • Creative Drafter

    4 days ago


    London, Greater London, United Kingdom Creative Personnel Full time

    Job OverviewThe Scenic Draughtsperson will create and maintain detailed 2D and 3D construction drawings for scenic elements in live events. This role requires expertise in drafting using AutoCAD or similar software, with experience in carpentry construction methods and knowledge of resistant materials.Key Responsibilities:Ensure high-quality...


  • London, Greater London, United Kingdom Recruit Creative Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Graphic Designer to join our team at Recruit Creative. As a key member of our design department, you will be responsible for creating visually stunning and effective designs that meet the needs of our clients.About UsAt Recruit Creative, we are a fast-paced and results-driven design and...


  • London, Greater London, United Kingdom Creative Alliance Full time

    Creative Alliance is a leader in the live entertainment industry, with a portfolio of critically acclaimed productions and a reputation for excellence. As a Creative Venue Operations Assistant, you will play a key role in supporting the smooth operation of our venues, working closely with our technical teams and visiting companies. This apprenticeship...


  • London, Greater London, United Kingdom City, University of London Full time

    Job OverviewA key role awaits a visionary professional at City, University of London to shape the future of employability education in the School of Communication & Creativity. The ideal candidate will be an innovative educator with exceptional leadership skills, adept at motivating and inspiring students as they embark on successful careers in the creative...


  • London, Greater London, United Kingdom Richmond and Wandsworth Councils Full time

    Job Title: Creative Industries Development SpecialistWe are seeking a highly skilled Professional to lead on the Economic Growth and Climate Emergency goals outlined in Wandsworth's Arts and Culture Strategy 2021-2031. The successful candidate will manage creative projects, develop pathways for creative talent, and collaborate with partners to reduce carbon...

  • Creative Team Manager

    2 weeks ago


    London, Greater London, United Kingdom TMW Unlimited group Full time

    About TMW Unlimited GroupEstablished over 30 years ago, we are a leading integrated creative agency with offices in London and Bristol. Our expertise spans a wide range of clients across various industries.Salary & BenefitsWe offer an attractive salary package, including £50,000 - £70,000 per annum, depending on experience. In addition to this, we provide...


  • London, Greater London, United Kingdom ComingUp Creative Full time

    At ComingUp Creative, we're elevating brands through stunning print campaigns. We're seeking a highly organized Print Production Manager to drive project execution from briefing to delivery.About the RoleThis full-time position is based in the UK and requires managing diverse projects efficiently in a fast-paced environment. You'll work closely with senior...

  • Senior Creative Lead

    3 weeks ago


    London, Greater London, United Kingdom Creative Artists Agency Full time

    Job Title: Senior CreativeAbout the Role:Creative Artists Agency (CAA) is seeking a talented Senior Creative to join our London team. As a key member of our creative team, you will be responsible for developing and implementing innovative marketing strategies for our clients in the sports and entertainment industry.Key Responsibilities:Generate and develop...


  • London, Greater London, United Kingdom Impact Creative Recruitment Limited Full time

    Job Summary:A dynamic and creative agency in Central London is seeking a skilled Office Manager & PA to join their team. As the first point of contact, you will be responsible for providing exceptional administrative support to senior leadership and ensuring the smooth operation of the office.Key Responsibilities:* Manage office operations and maintenance,...


  • London, Greater London, United Kingdom Atlantic Labs Manager GmbH Full time

    Drive Growth in the UK and Nordics RegionsAt Atlantic Labs Manager GmbH, we seek a skilled Senior Commercial Manager to drive our growth in the UK and Nordics regions. This is an exciting opportunity for an experienced professional to lead our commercial strategy and build high-value partnerships across various travel partners.This role requires a strong...


  • London, Greater London, United Kingdom Dentsu Creative Worldwide Full time

    We are seeking a forward-thinking and results-driven Creative Director to spearhead our creative vision across the agency and lead our team of creatives in delivering exceptional social-first content for our global clients.Key Responsibilities:Develop and execute a comprehensive creative strategy that aligns with our clients' goals and objectives.Lead and...


  • London, Greater London, United Kingdom The Creative Floor Ltd Full time

    Job Overview:The Creative Floor Ltd is a top London-based experience agency searching for a skilled Freelance Creative Director. The successful candidate will have the opportunity to work on high-profile pitches, developing creative concepts and strategies for clients. This position requires a unique blend of language skills, business acumen, and creativity....