Customer Service Ambassador

7 days ago


Chatham, Kent, United Kingdom Iceland Full time
About the Role

At Iceland, we are seeking a skilled Home Delivery Driver to join our team. As a key ambassador for our business, you will be responsible for delivering shopping to customers' doors, providing exceptional customer service, and representing our brand in a professional manner.

This role requires a strong interpersonal skill set, the ability to work as part of a supportive team, and a passion for delivering exceptional customer experiences.

In this role, you will be expected to work in a fast-paced environment, juggling a hectic workload, and providing excellent service to customers despite daily challenges.

You will be a key part of the wider store operation, lending a hand when needed, and working collaboratively with colleagues to deliver exceptional customer service.

In return, we offer our Home Delivery Drivers a competitive rate of pay, a range of benefits, and comprehensive training to ensure their success in the role.

To be successful in this role, you must have a current driving license, held for at least 3 years, with no more than 6 points, and a winning way with people from all walks of life.

Shifts can start as early as 6am and finish as late as 11pm, and we require our drivers to be fully flexible, working 7 days a week from 6am to midnight.



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