Bus Maintenance Specialist
6 days ago
At Wrightbus, we're driven by innovation and a passion for delivering exceptional customer experiences. As a Bus Maintenance Specialist, you'll play a vital role in ensuring our vehicles meet the highest standards of quality and performance.
Key Responsibilities:
- Collaborate with the NewPower Team to identify and resolve technical issues efficiently.
- Estimate repair costs and communicate updates to the team.
- Utilize industry diagnostic equipment and Wrightbus technical manuals to diagnose mechanical and electrical faults.
- Provide on-site technical support to customers, ensuring prompt and professional resolution of issues.
- Execute warranty and campaign repairs according to Wrightbus work instruction document processes.
- Ensure the correct labelling and timely return of warranty parts to the Parts & Service Team.
- Oversee vehicle repairs, guaranteeing a professional, high-quality, and efficient service.
- Proactively promote and sell services and parts to customers.
General Expectations:
- Adhere to General Data Protection principles and maintain confidentiality at all times.
- E nsure work meets the requirements of the ISO 9001 standard.
- Treat colleagues and customers with courtesy and respect in accordance with the Dignity at Work Procedure.
- Maintain high personal accountability standards.
- Follow training received when utilizing work items provided by Wrightbus.
- Cooperate with others on health and safety and avoid interfering with or misusing items intended for their health, safety, or welfare.
- Take care of your own health and safety, as well as that of those who may be affected by your actions.
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