Customer Service Representative
4 weeks ago
A Career to Be Proud Of...
We are looking for a highly skilled and motivated individual to join our team as a Sales and Customer Service Advisor.
As a key member of our high street branch in Oldham, you will be responsible for managing the diary to the highest standards, ensuring the perfect mix of sales & service appointments for both new and existing customers.
Your responsibilities will include
- Regularly reviewing the clinic customer database identifying all appointment opportunities in an effort to increase clinic performance with minimal supervision.
- Personalising welcome calls equally well for new & existing customers to maximise attendance, and show an appreciation of the benefit of this towards driving revenue.
- Playing an active role in generating revenue by scheduling appointments with customers and prospects in the shortest lead time possible, and through effective promotion and selling of add-on products where there is an appropriate need/benefit.
- Managing the relationship with existing and potential customers to offer appropriate promotions, appointments and hearing solutions.
- Managing the look & feel of the store in line with Amplifon guidelines & standards; mainly visual merchandising, promotional campaigns and general appearance/cleanliness.
- Managing stock levels in the shop ensuring you always have the right amount of products
What we are looking for?
The successful applicant will demonstrate total customer devotion, being a real people champion to ensure the clinic is successful and the needs of the customer are always met.
You will also demonstrate
- Computer literate including basic knowledge of Outlook, Teams, OneDrive, with previous experience of working on internal databases or appointment booking systems preferred.
- Sales skills, with the ability to support audiologists in achieving sales targets.
- A proactive mindset, with a willingness to be flexible, agile & react positively to change.
- Ability to develop strong working relationships with other HAAs, CCCs and all Support Office departments.
- Self-motivated with the ability to work with minimal supervision and take ownership to solve problems.
- Have an understanding of and commitment to the Amplifon vision & values.
- Strong organisational skills, and the ability to plan and prioritise your own workload.
Starting with this role Amplifon will offer development opportunities towards more senior roles within the company.
Key Responsibilities:
- Manage the diary to the highest standards, ensuring the perfect mix of sales & service appointments for both new and existing customers.
- Regularly review the clinic customer database identifying all appointment opportunities in an effort to increase clinic performance with minimal supervision.
- Personalise welcome calls equally well for new & existing customers to maximise attendance, and show an appreciation of the benefit of this towards driving revenue.
- Play an active role in generating revenue by scheduling appointments with customers and prospects in the shortest lead time possible, and through effective promotion and selling of add-on products where there is an appropriate need/benefit.
- Manage the relationship with existing and potential customers to offer appropriate promotions, appointments and hearing solutions.
- Manage the look & feel of the store in line with Amplifon guidelines & standards; mainly visual merchandising, promotional campaigns and general appearance/cleanliness.
- Manage stock levels in the shop ensuring you always have the right amount of products.
-
Customer Service Representative
1 month ago
Oldham, Oldham, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Oldham is seeking a Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer...
-
Customer Service Representative
1 month ago
Oldham, Oldham, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving customer complaints.Collaborating with internal teams to ensure seamless customer experiences.Processing...
-
Customer Service Representative
1 month ago
Oldham, Oldham, United Kingdom Markerstudy Group Full timeWe are seeking a highly motivated and organized Customer Service Representative to join our team at Auto Windscreens.As a key member of our Service Centre, you will be responsible for providing exceptional customer service and administrative support to our customers and colleagues.Key responsibilities include:Providing help and support to all colleagues and...
-
Customer Service Representative
1 month ago
Oldham, Oldham, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Oldham, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...
-
Customer Service Representative
6 days ago
Oldham, Oldham, United Kingdom WHSmith Full timeAbout WHSmithWHSmith is a leading retailer with a rich heritage and a commitment to excellence. We offer a unique opportunity to join a diverse and dynamic team, working together to deliver outstanding customer experiences.The OpportunityThis is an exciting opportunity to join our team in Oldham, working as a Customer Service Representative. You will play a...
-
Customer Service Representative
1 month ago
Oldham, Oldham, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative with beBee Professionals, you will play a vital role in delivering outstanding customer experiences and supporting the store's operational efficiency.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
-
Customer Service Representative
1 week ago
Oldham, Oldham, United Kingdom Amplifon Full timeA career with Amplifon offers the opportunity to work in a dynamic environment where you will be an integral part of our team.We are seeking a Customer Service Representative to join our high street branch in Oldham. The successful applicant will have excellent communication skills and the ability to provide exceptional customer service.As a Customer Service...
-
Customer Service Representative
2 weeks ago
Oldham, Oldham, United Kingdom Markerstudy Group Full timeJob SummaryWe are seeking an experienced Customer Service Representative to join our team as an Operations Assistant. This role will involve providing exceptional customer service and administrative support to our customers and colleagues.
-
Senior Customer Service and Sales Representative
2 weeks ago
Oldham, Oldham, United Kingdom Amplifon Full timeAmplifon is a leading global player in the hearing industry, committed to delivering exceptional standards of care and communication.We are seeking a highly motivated Senior Customer Service and Sales Representative to join our high street branch in Oldham.The successful applicant will have excellent customer service skills, with a strong ability to work...
-
Customer Service Representative
4 weeks ago
Oldham, Oldham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Tesco in Oldham Ashton Express. As a Customer Service Representative, you will be responsible for serving our customers with passion and pride, providing them with a great shopping experience.Key Responsibilities:Know your customers and serve them with enthusiasm and...
-
Customer Service Representative
2 months ago
Oldham, Oldham, United Kingdom beBee Professionals Full time £20,000 - £25,000Job Title: Sales AssistantWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Oldham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist...
-
Customer Service Representative
2 months ago
Oldham, Oldham, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Oldham. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service, ensuring a...
-
Customer Service Representative
4 weeks ago
Oldham, Oldham, United Kingdom Asda Full timeJob Title: Service ColleagueAt Asda, we're looking for a Service Colleague to join our team. As a Service Colleague, you'll be working across various departments to ensure the efficient running of our stores.About the RoleWe're looking for someone who is naturally friendly and enthusiastic about getting stuck in. As a Service Colleague, you'll have the...
-
Customer Service Representative
4 weeks ago
Oldham, Oldham, United Kingdom Next Full timeAbout the Role:To be a successful Sales Team Member at Next, you will:Provide exceptional customer service, ensuring customers find the perfect productsShare your passion and knowledge about our amazing products, exceeding customer expectationsWork efficiently in all areas of the store, including sales floors, stockrooms, and processing deliveriesTake...
-
Customer Service Representative
4 weeks ago
Oldham, Oldham, United Kingdom Asda Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Service Colleague to join our team at Asda Living Oldham. As a Service Colleague, you will be the face of our store, providing an exceptional shopping experience for our customers.Your Key ResponsibilitiesAs a Service Colleague, you will work across various departments to ensure the efficient...
-
Customer Service Representative
4 weeks ago
Oldham, Oldham, United Kingdom Prescient Recruitment Group Ltd Full timeWe are seeking a skilled CCTV Operator to join our team in the North Manchester/Oldham area. As a CCTV Operator, you will be responsible for reviewing CCTV footage of vehicles in bus lanes, box junctions, and other areas to ensure compliance with regulations.The ideal candidate will have strong analytical skills and attention to detail, as well as excellent...
-
Sales and Customer Service Representative
1 month ago
Oldham, Oldham, United Kingdom Amplifon Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon. As a Sales and Customer Service Advisor, you will be responsible for providing exceptional customer service, managing the diary, and promoting hearing solutions to customers.Key ResponsibilitiesManage the diary to ensure a...
-
Sales and Customer Service Representative
3 weeks ago
Oldham, Oldham, United Kingdom Amplifon Full timeAbout the RoleWe're looking for a highly skilled and customer-focused Sales and Customer Service Advisor to join our team at Amplifon.As a key member of our sales team, you'll be responsible for delivering exceptional customer service and driving sales revenue.Key ResponsibilitiesManage the diary to ensure the perfect mix of sales and service appointments...
-
Sales and Customer Service Representative
1 month ago
Oldham, Oldham, United Kingdom Amplifon Full timeRole OverviewWe are seeking a highly skilled Sales and Customer Service Advisor to join our team at Amplifon. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesManage the diary to ensure a perfect mix of sales and service appointments for new and existing...
-
Sales Representative
1 month ago
Oldham, Oldham, United Kingdom Virgin Media Full timeUnlock Your Sales Potential with Virgin Media O2Are you a driven and confident individual looking to excel in a sales role? Do you thrive in a target-driven environment and enjoy interacting with customers? We're seeking talented Field Sales Representatives to join our team at Virgin Media O2.About the RoleAs a Field Sales Representative, you'll be the face...