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Food and Beverage Service Associate

2 months ago

Slough, United Kingdom Burnham Beeches Full time
About Burnham Beeches Hotel

Burnham Beeches Hotel is a 4-star Georgian hotel nestled in 10 acres of beautiful gardens in the Buckinghamshire countryside. Our hotel boasts 82 bedrooms, a leisure club, extensive conference and banqueting facilities, and a restaurant.

Job Summary

We are seeking a highly motivated and detail-oriented F&B Assistant to join our exceptional team of hospitality heroes. As a key member of our Food and Beverage team, you will play a vital role in ensuring a memorable stay for our guests.

Key Responsibilities
  • Assist in the day-to-day running of the Food Service Areas and Bars, maintaining a consistently high level of service.
  • Deal with guest requests in a professional manner, adhering to our Mission Possible standards.
  • Assist with the correct service of Restaurant/Bar menu and beverages.
  • Ensure all documentation, i.e., checks/bills, are completed as necessary and carried out as per the Hotel and Company Standards.
  • Anticipate and react to customer needs to enhance customer satisfaction in line with our Companys Mission Possible training programme.
Requirements
  • Excellent team player with great attention to detail.
  • Excellent communication skills and a positive, can-do attitude.
  • Ability to remain calm under pressure and display a professional and courteous attitude to our guests.
Benefits
  • Competitive salary with incentive scheme.
  • Discount schemes across the Corus Hotels group.
  • Free meals whilst on duty.
  • Training and development opportunities.
  • Company pension scheme.
  • Employee assistance programme.
  • 31 days paid holiday per year (inclusive of bank holidays).
  • Team building events.
  • Employee of the month scheme.
  • Tripadvisor incentive.
  • Monthly Employee appreciation lunch.
  • Paid birthday off.
  • Uniform.
Equal Opportunities Employer

The Corus Hotels Group is an equal opportunities employer, committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics in line with the Equality act 2010).