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Rough Sleeping Prevention Coordinator

2 months ago

Fulham, Greater London, United Kingdom Hestia Housing Support Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Tenancy Sustainment Coordinator at Hestia Housing Support. As a key member of our Mental Health and Complex Needs Service, you will play a vital role in supporting individuals who are at risk of or experiencing homelessness.

Key Responsibilities
  • Develop and deliver tailored support plans to empower individuals to maintain their tenancies and achieve independent living.
  • Work closely with service users, statutory agencies, and voluntary sector providers to ensure a comprehensive and coordinated approach to support.
  • Conduct needs assessments, risk assessments, and aspiration-based assessments to inform support plans.
  • Formulate, implement, and review SMART support plans to achieve goals and aspirations.
  • Engage service users' supporters in support plans, including statutory and voluntary sector providers.
  • Utilize key-working sessions to enable individuals to develop, sustain, and maximize independence.
  • Deliver a flexible, dynamic, proactive, and responsive service according to client needs.
  • Motivate service users in all aspects of tenancy sustainment.
  • Engage service users in activities that support their physical and mental wellbeing.
Requirements
  • Proven experience of working in a target-led environment, with a focus on housing and homelessness support.
  • Knowledge and experience of working with housing and homelessness legislation, including the Homelessness Reduction Act.
  • Knowledge and experience of working with welfare benefits legislation and health and safety.
  • Excellent customer service skills and ability to work with diverse client groups.
  • Impeccable organizational skills and ability to prioritize tasks effectively.
About Hestia Housing Support

Hestia Housing Support is a leading provider of housing and homelessness support services. We are committed to creating a diverse and inclusive workforce and value the skills, abilities, talent, and experiences that different people and communities bring to our organization.

We are a disability confident employer and operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role. We will also accommodate reasonable adjustments during the selection and interview process and throughout your employment with us.