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Retail Sales Associate

2 months ago


Woking, Surrey, United Kingdom Topps Tiles Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Associate to join our team at Topps Tiles. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our tile and associated product ranges, and contributing to the profitability and reputation of our branch.

Key Responsibilities:
  • Use your product knowledge and expertise to sell and advise customers on our tile and associated product ranges.
  • Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch by working as part of a team to achieve sales targets.
  • Deal with customers face-to-face and provide exceptional customer service, even when under pressure.
  • Ensure showrooms are clean and tidy, and maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
  • Complete customer orders and handle cash transactions accurately and in accordance with branch procedures.
Requirements:
  • Previous experience in a retail environment.
  • Interest in interior design trends.
  • Excellent customer service skills.
  • Ability to work well under pressure and handle multiple tasks.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy in handling transactions.
About Us

Topps Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. We are part of the Topps Group, which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler.

We offer a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals.