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Retail Operations Manager

2 months ago

Eastbourne, East Sussex, United Kingdom MorePeople Full time
About the Role

We are seeking an experienced retail professional to join our team as an Assistant General Manager at our prestigious garden centre in East Sussex.

As a key member of our management team, you will be responsible for assisting in the day-to-day operations of the garden centre, providing exceptional customer service, and supervising a team of staff to ensure a high level of performance and morale.

Key Responsibilities
  • Assist in managing the day-to-day operations of the garden centre, including inventory management and stock control.
  • Provide expert gardening advice and exceptional customer service to our customers.
  • Supervise and motivate staff to ensure a high level of performance and morale.
  • Oversee the maintenance and upkeep of the garden centre, ensuring it is well-maintained, visually appealing, and safe for customers and staff.
  • Assist in planning and executing promotional activities and events to drive sales and customer engagement.
  • Monitor sales performance and contribute to achieving financial targets.
  • Handle customer inquiries and resolve issues promptly and effectively.
Requirements
  • Proven experience in a retail or garden centre environment.
  • Excellent customer service and communication skills.
  • Leadership abilities with experience in supervising and motivating a team.
  • Good organisational and multitasking skills.
  • Ability to work in a fast-paced environment and handle physical tasks.
  • Proficiency in using computer systems and point of sale (POS) software.
  • Flexible availability, including weekends and holidays.
What We Offer

We offer a competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development.

If you are a motivated and experienced retail professional looking for a new challenge, please apply below or contact us for an informal chat.