Beauty Industry Leader
4 days ago
About the Role
We are seeking a highly skilled Counter Manager to join our team at Aveda. As one of our top-performing managers, you will be responsible for providing exceptional customer service and driving sales targets.
Key Responsibilities
- Lead a high-performing team to achieve sales and customer service targets
- Develop and execute business plans to recruit and retain customers
- Manage inventory, facilities, and cash reconciliation
- Deliver product demos and services to clients using state-of-the-art technology
- Coach and develop team members to reach their full potential
- Create and execute in-store events to drive sales and customer engagement
Requirements
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Ability to deliver services and product demos to clients using state-of-the-art technology
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
What We Offer
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance on many ELC brands
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & Development offering
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