Hospitality Host

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Llandudno Town Centre Premier Inn. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

• Provide exceptional customer service to guests, responding to their needs and ensuring their stay is comfortable and enjoyable.
• Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
• Prepare and serve food and beverages to guests, using our menu and beverage options.
• Manage cash and card transactions accurately and efficiently.
• Contribute to a positive and inclusive team culture, supporting colleagues and promoting a culture of respect and empathy.

What We Offer:

• A competitive hourly rate, with opportunities for career progression and professional development.
• A comprehensive training program, designed to equip you with the skills and knowledge you need to succeed in your role.
• A range of benefits, including a Whitbread Benefits card, which offers discounts on food, drink, and other products.
• A supportive and inclusive work environment, where you can thrive and grow as a professional.

About Us:

Whitbread is a leading hospitality company, with a portfolio of brands that includes Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment for our colleagues.