Customer Service Liaison
1 week ago
We're looking for a highly skilled Service Planner to join our UK-based team at Hiab. As a pioneer in the industry, we're ambitious to write our success story and inspire others. With a focus on customer satisfaction, this role offers an exciting opportunity to grow professionally and take on diverse challenges.
Key responsibilities include:
- Providing administrative support to the CSC activities of the Service department
- Liaising with customers to deliver exceptional customer service
- Responding to breakdowns and servicing enquiries
- Adapting to a demanding commercial environment
Our ideal candidate will have:
- GCSE level education
- Demonstrable experience in providing excellent customer service in a fast-paced commercial environment
- SAP system knowledge is desirable but not essential
- Good IT skills
- Excellent written and verbal communication skills
- Confidence in interfacing with customers, departments, and stakeholders
- Self-motivation, adaptability, and resilience in a dynamic environment
Salary: £38,000 - £48,000 per annum, depending on experience.
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