Paediatric and Adult Administrator

1 month ago


Wednesbury, Sandwell, United Kingdom Mountain Healthcare Full time
About the Role

We are seeking a compassionate and dedicated individual to join our team as a Paediatric and Adult Administrator/Crisis Worker at our Willow Tree SARC in Darlaston, Wednesbury. This is a unique opportunity to work in a dynamic and innovative organisation that provides expert patient-centred services.

As a key member of our team, you will provide critical support to victims of sexual assault, empowering them to feel in control and advocating for their needs. You will work closely with our clinicians to ensure a patient-centred service, providing administrative support and managing the centre's operations.

This is a full-time role of 32 hours per week, with the opportunity to pick up additional shifts as an out-of-hours Crisis Worker. You will be based at our Willow Tree SARC, with the possibility of travel to other locations.

We are looking for an individual with experience in care, social care, healthcare, and administration, who is passionate about making a difference in the lives of others. If you are a motivated and empathetic individual who is committed to delivering exceptional patient care, we would love to hear from you.

Key Responsibilities
  • Providing telephone information and support to victims of sexual assault
  • Assisting in the administration and management of the centre, including preparing patients and collecting forensic evidence
  • Supporting the use of the colposcope and medical care, providing advocacy support for patients and their families
  • Ensuring a high standard of DNA decontamination is maintained between forensic cases
  • Assisting patients and liaising with other agencies regarding the management of historic cases
Requirements
  • Experience of working with vulnerable adults and children
  • Knowledge and understanding of safeguarding children and adults
  • Knowledge and understanding of confidentiality
  • Experience completing administrative duties, including data collection and excel spreadsheets
  • Ability to drive and have access to a car 24/7
About Us

Mountain Healthcare is a specialist business that provides expert patient-centred services, including Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, and clinical telephone advice. We are committed to delivering high-quality services that improve the immediate and long-term health outcomes of patients across the criminal justice system.

We are proud to offer a range of benefits, including enhanced sickness pay, enhanced maternity pay, a well-being programme, and a bonus scheme. We also offer a range of accredited and CPD training courses and masterclasses, as well as funding for higher education courses after one year's service.

Benefits
  • Enhanced sickness pay scheme
  • Enhanced Maternity Pay after 1 year's service
  • Well-being programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension Scheme
  • Bonus Scheme
  • Life Assurance
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one year's service


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