Operations Improvement Manager

6 days ago


Glasgow, Glasgow City, United Kingdom greenbean Full time

Unlock Your Potential

Join Greenbean's Client Solutions Operations team as an Operations Improvement Manager and embark on a rewarding career journey. You'll have the opportunity to grow professionally, contribute to a dynamic team, and make a meaningful impact on our operations.

Competitive Salary Range

Your annual salary will be between £25,000 and £27,000, depending on your experience and qualifications.

Key Responsibilities

This role requires:

  • Analyzing data to identify areas for control improvement and developing solutions to enhance client support and fund protection.
  • Collaborating with our team to execute plans, drive business growth, and deliver exceptional results.

Comprehensive Benefits Package

You'll receive:

  • Financial Security: Regular annual reviews, 10% employer pension contribution, annual performance-linked bonus, group income protection, and life assurance.
  • Work-Life Balance: Flexible working arrangements, 25 days holiday plus bank holidays, increased holidays with length of service, and a holiday trading scheme.
  • Wellbeing: Private medical insurance, free food and snacks, discounted gym memberships, cycle-to-work scheme, employee assistance programme with confidential counselling, and support from trained mental health first aiders and menopause ambassadors.

About Your Work

  • Servicing clients by applying money, handling queries, processing transfers, or addressing pension queries.
  • Sharing your knowledge across the user operations team and wider business to ensure seamless communication and informed decision-making.


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Job DescriptionA fantastic opportunity has arisen to join Healthcare Improvement Scotland as a Support Operations Coordinator. We are seeking highly organised, effective and confident communicators who work well using their own initiative and as part of a team.The successful candidate will provide essential operational support within our organisation. Duties...


  • Glasgow, Glasgow City, United Kingdom Signature Group Full time

    **Job Summary:**We are looking for a Service Delivery Improvement Manager to join our team at Signature Group. As a key member of our operations team, you will be responsible for leading the improvement of service delivery across our venues.**Key Responsibilities:**Conduct thorough analysis of operational data to identify areas for improvement.Develop and...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Digital Project ManagerWe are seeking a skilled Digital Project Manager to join our team at Healthcare Improvement Scotland. The successful candidate will be responsible for delivering a new digital solution to support the effective management of NHS Scotland volunteering.The project will involve the creation of a new national minimum data set for NHS...


  • Glasgow, Glasgow City, United Kingdom NHS Greater Glasgow & Clyde Full time

    The successful candidate will be responsible for leading and coordinating the delivery of the Scottish Government Diabetes Prevention Framework and Diabetes Improvement Plan within NHS Greater Glasgow and Clyde. This will involve working closely with various stakeholders, including Primary Care Support Directorate, MCN Clinical leads, Health & Social Care...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    About the RoleThe role of Senior Communications Officer is an exciting opportunity to join our team at Healthcare Improvement Scotland as we strive to ensure the people of Scotland experience the best quality of health and care.As a key member of our communications team, you will be responsible for developing and implementing effective communications...


  • Glasgow, Glasgow City, United Kingdom Amazon Full time

    Join Amazon's Operations team as a Site Performance Improvement Specialist and take on a critical role in driving operational excellence across our sites.About the OpportunityIn this role, you will work closely with operational teams to identify areas of improvement and implement changes that drive business results.You will lead operational teams on a shift,...


  • Glasgow, Glasgow City, United Kingdom NTT DATA Full time

    Job DescriptionWe are looking for a skilled Business Analyst to join our team in Glasgow. The successful candidate will be responsible for functional requirements gathering, process definition, and refinement activities.This role requires advanced level Microsoft suite skills, multi-tasking, and excellent communication skills. We offer a competitive salary...


  • Glasgow, Glasgow City, United Kingdom aira Full time

    About the RoleAira is seeking a highly skilled Operational Excellence Coach to join our team in Scotland. As part of this exciting new role, you will have the opportunity to build a sale-to-aftercare service operation from the ground up.Key ResponsibilitiesDeliver regional improvement projects and develop best practicesImplement best practices from other...


  • Glasgow, Glasgow City, United Kingdom Diageo Full time

    About the RoleWe are seeking an experienced professional to join our team and deliver engineering improvement expertise across the site. This role involves working with craft, operator, and management teams to support the operational team in resolving machine problems.Key ResponsibilitiesLead the deployment of Diageo's Continuous Improvement Asset Care...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Project Officer RoleAbout the Project Officer RoleSupport the Senior Project Officer in the delivery of defined projects.Ensure project documentation is kept up to date.Engage with stakeholders, including colleagues, NHS staff, and volunteers.ResponsibilitiesProject coordination and support.Effective communication and stakeholder engagement.Project lifecycle...


  • Glasgow, Glasgow City, United Kingdom Diageo Full time

    About the RoleDiageo is seeking an experienced professional to join its Supply Chain and Manufacturing Team as a Maintenance Improvement Specialist.The ideal candidate will have a qualification in engineering and/or meaningful experience, strong interpersonal and leadership skills with the ability to communicate at all levels, excellent analytical skills...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Role OverviewHealthcare Improvement Scotland's Medical & Safety Directorate is seeking a Chief Pharmacist and Associate Director to join their team. This exciting opportunity involves providing strategic senior leadership, specialist pharmacy advice, and clinical guidance in shaping the organization's direction.About the RoleThis permanent position offers a...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Exciting Opportunity for a Strategic Pharmacy LeaderHealthcare Improvement Scotland's Medical & Safety DirectoratePermanent, Full-time PositionBand 8D (£99,534 - £103,795)Hybrid Working ArrangementWe are seeking a highly skilled and experienced Strategic Pharmacy Leader to join our Medical & Safety Directorate. As a key member of our team, you will play a...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    National Professional Lead (Ref: 200346)Healthcare Improvement Scotland is seeking a Professional Lead to support the work of the Transformation Change – Mental Health Unit.This role involves providing subject matter and improvement expertise, professional advice and visible leadership to inform the content and further the aims of the programmes.The...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Transforming Healthcare in ScotlandHealthcare Improvement Scotland's Medical & Safety Directorate seeks a visionary leader to drive clinical excellence and strategic direction.About the RoleWe are looking for a seasoned professional with a strong track record of delivering sustainable improvements at system level. As Senior Clinical Pharmacy Leader, you will...

  • Support to Director

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Personal Assistant to Director Nursing and Systems Improvement Directorate Band 4 (£29,116 - £31,670) Full time (37 hours per week) Permanent Hybrid working arrangement We are seeking an enthusiastic and positive individual to provide a full PA service to the Director and Associate Directors of the Nursing and Systems Improvement Directorate. Key...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Primary Care Improvement PortfolioKey Responsibilities:Provide clinical and professional expertise for the Primary Care Phased Investment Programme.Develop a culture of continual improvement across primary care settings.Build evidence to understand the national context for implementation.Requirements:Pharmacists with extensive knowledge and recent experience...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Job Title: Senior Communications Officer - Strategic Content CreatorJob Summary: We are seeking a highly skilled Senior Communications Officer to join our team at Healthcare Improvement Scotland. As a key member of our communications team, you will be responsible for developing and implementing effective communications strategies to engage our external...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Digital Project ManagerWe are seeking a motivated individual to support the Programme Manager in delivering a new digital solution for the effective management of NHS Scotland volunteering.The successful candidate will project manage key aspects of the NHS Scotland Volunteering Management System project, ensuring timely delivery of their areas of...


  • Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Digital Project Management OpportunityWe are seeking a highly motivated and experienced individual to support the delivery of a new digital solution for NHS Scotland Volunteering.Key ResponsibilitiesProject manage key aspects of the NHS Scotland Volunteering Management System projectDevelop and deliver a plan to support NHS boards to bring their existing...