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Senior Records Manager
2 months ago
We are seeking a highly skilled and experienced Senior Records Manager to lead our archives and records management activities. As a key member of our team, you will be responsible for ensuring the provision of high-quality, efficient document-related services.
Key Responsibilities- Provide leadership and guidance to the archiving team, fostering a collaborative and efficient working environment.
- Mentor and train team members, ensuring continuous professional development and adherence to best practices.
- Monitor team performance, provide feedback, and implement improvements to enhance service delivery.
- Lead and manage archiving projects, ensuring timely and successful completion.
- Oversee the physical management of records, including sending and retrieving files from off-site storage with full audit trail management.
- Develop and implement archiving processes and contribute to wider records management projects.
- Coordinate and manage file transfers across multiple offices.
- Oversee the extraction of data from hard copies to databases, ensuring accuracy and timely reporting.
- Collaborate with the Business Ops team, liaise with clients, and address queries promptly.
- Work closely with legal teams to ensure exceptional client service and adherence to professional standards.
- Experience of managing or leading a team.
- Experience in indexing, archiving, and utilising case and document management systems.
- Familiarity with legal administration and law firm management processes.
- Proficiency in utilising industry-specific technology and software applications, including legal technology solutions.
- Demonstrated ability to collaborate effectively with fee earners, colleagues, and external partners.
- Full clean driving licence.