Experiential Retail Ambassador
2 weeks ago
We are on a mission to revolutionise the jewellery experience at Astrid & Miyu. As a key player in our team, you will have the opportunity to create a lasting impact on our customers' journeys.
Our values are at the heart of everything we do. We believe in growing together, celebrating each other, and breaking all boundaries. As a Brand Champion Supervisor, you will embody these values and inspire others to do the same.
Key responsibilities will include:
Experiential RetailPartner with your Store Manager and Assistant Store Manager to integrate our experiential retail pillars into store operations. Drive continuous elevation to our overall customer experience, ensuring the customer is at the heart of all decisions.
- Develop and implement innovative strategies to enhance customer engagement and loyalty
- Collaborate with the team to create immersive and memorable experiences in-store
- Track and measure sales results, making adjustments to stay on target
Partner with your Store Manager and Assistant Store Manager to provide support, mentorship, coaching, and guidance to the team. Foster an environment of open communication, collaboration, and mutual support.
- Develop and implement training programs to enhance team skills and knowledge
- Recognise and celebrate team achievements, identifying development opportunities
- Lead by example, demonstrating a commitment to our values and company mission
Ensure the store consistently meets or exceeds company standards for cleanliness, organisation, and visual merchandising. Effectively manage stock and collaborate with the services team to ensure a risk-free environment.
- Develop and implement processes to improve operational efficiency and reduce waste
- Collaborate with the team to create a positive and inclusive store environment
- Ensure compliance with company policies and procedures
We offer a competitive salary of £26,000 per annum, plus commission on top. You will also have access to a range of benefits, including product allowance, friends and family discount, 28 days holiday, and more. If you are a values-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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