Strategic Operations Director

6 days ago

Ipswich, Suffolk, United Kingdom Primary Care Careers Full time

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Chief Operating Officer. This is an exciting opportunity to contribute to the development and implementation of our overall strategy and business plan, driving operational excellence to deliver financial sustainability.

Main Responsibilities

  • Contribute to the development and implementation of our overall strategy and business plan, driving operational excellence to deliver financial sustainability.
  • Work with the board and key stakeholders to develop an integrated strategy that is aligned with our ethos and agenda.
  • Work with clinical and operational teams to develop and implement robust performance management arrangements, ensuring effective reporting, management, and escalation on all aspects of service performance.
  • Actively participate at board meetings and prepare appropriate reports and presentations to highlight performance, facilitating discussion and ensuring sound decision-making.
  • Develop strong relationships with customers, partners, and stakeholders, providing appropriate and relevant information, advice, and guidance, resolving complex issues through creative and unique solutions that support the strategic needs of the business.

About Us

We are a new and innovative dental social enterprise, a unique partnership with the University of Suffolk and Suffolk and North East Essex Integrated Care Board. Our mission is clear: we are here to deliver ordinary dental care with extraordinary care.

Person Specification

Essential

  • Educated to degree level or able to demonstrate equivalent experience.
  • Postgraduate qualification in a management discipline or able to demonstrate equivalent experience.

Experience

Essential

  • Experience of producing and analysing healthcare data, delivering associated clinical activity and quality assurance reports, together with compliance and governance data.
  • Proven understanding of budget setting and experience of delivering healthcare-business objectives within tight budgets.
  • Ability to establish and maintain positive and effective working relationships with key stakeholders and to facilitate our goals.
  • Ability to influence or persuade others to gain acceptance or agreement with ideas and approaches.
  • Ability to implement and deliver on director's decisions and policies.
  • Understanding of the interface between the role of directors, management, and clinical delivery.
  • Works with managers and colleagues to continually improve the quality of service delivery within our organisational governance frameworks and corporate objectives.
  • Experience of managing and developing personnel, including appraisal, performance, and recruitment.
  • Demonstrate understanding and commitment to equal opportunities, equity, and the promotion of cultural competency.
  • A commitment to personal values and standards that match those of our social enterprise.

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