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Dining Room Server

2 months ago

Edinburgh, Edinburgh, United Kingdom Duck & Waffle Full time

About the Role:

We are seeking a highly skilled and enthusiastic Dining Room Server to join our team at Duck & Waffle. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience with us.

Key Responsibilities:

• Greet and welcome guests, taking pride in providing a warm and inviting atmosphere
• Take orders and serve food and beverages in a timely and efficient manner
• Maintain a clean and organized dining area, adhering to high standards of hygiene and presentation
• Work collaboratively with the kitchen team to ensure seamless service and high-quality food presentation
• Handle customer complaints and feedback in a professional and courteous manner

What We Offer:

• Competitive salary and benefits package
• 50% discount on food and drink for up to 6 people to use in SUSHISAMBA or Duck & Waffle restaurants
• 28 days' holiday allowance
• Complimentary breakfast and dinner during shifts
• Employee discounts website
• Cycle to work scheme
• 'Refer-a-friend' cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

Requirements:

• Previous experience working as a server in a fast-paced environment
• Excellent English language communication skills
• Flexible availability, working any 5 days a week between Monday and Sunday
• Strong attention to detail and ability to multitask
• Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
• Passion for delivering exceptional customer service and creating memorable experiences

About Us:

Duck & Waffle is a vibrant and dynamic restaurant that offers a playful take on traditional British cuisine with broad European influences. We are committed to using local, rustic, seasonal, and sustainable ingredients to create dishes that are designed for sampling and sharing. Our menu is complemented by an iconoclastic cocktail experience served in a vibrant atmosphere.