Service Delivery Analyst

1 month ago


Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time
Service Delivery Analyst

We are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.

This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.

Key Responsibilities:

  • Supporting service delivery teams in recording and managing incidents and service requests.
  • Conducting reviews and implementing service improvement measures.
  • Overseeing IT Change Management and chairing CAB meetings.
  • Producing and distributing various IT reports.
  • Collaborating with Configuration, Problem, and Change Management teams.
  • Managing software licenses and procurement processes.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong planning and organisational abilities.
  • Ability to work independently and collaboratively.
  • Proficiency in ITSM tools, ITIL and Power BI.

This is an exciting opportunity to work with a dynamic team and contribute to the success of our organisation.



  • Liverpool, Liverpool, United Kingdom Sanderson Full time

    Service Delivery AnalystWe are seeking a dedicated Service Delivery Analyst to join our dynamic Service Delivery team at Sanderson. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes. Responsibilities include: Supporting service delivery teams in...


  • Liverpool, Liverpool, United Kingdom Sanderson Full time

    Job Title: IT Service Delivery AnalystAt Sanderson, we are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key...


  • Liverpool, Liverpool, United Kingdom Sanderson Full time

    IT Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team at Sanderson. This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting service delivery teams in...


  • Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time

    Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting...


  • Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time

    Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting...


  • Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time

    Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting...


  • Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time

    Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting...


  • Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time

    Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting...


  • Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time

    Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting...


  • Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time

    Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting...


  • Liverpool, Liverpool, United Kingdom Onyx-Conseil Full time

    Service Delivery AnalystWe are seeking a dedicated IT Service Delivery Analyst to join our dynamic Service Delivery team within a financial services organisation.This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.Key Responsibilities:Supporting...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our team, you will be responsible for providing essential support to the Service Delivery Manager and the broader IT Support Teams.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests (CRs) progress...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our team, you will be responsible for providing essential support to the Service Delivery Manager and the broader IT Support Teams.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests (CRs) progress...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our team, you will be responsible for providing essential support to the Service Delivery Manager and the broader IT Support Teams.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests (CRs) progress...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our team, you will be responsible for providing essential support to the Service Delivery Manager and the broader IT Support Teams.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests (CRs) progress...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our team, you will be responsible for providing essential support to the Service Delivery Manager and the broader IT Support Teams.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests (CRs) progress...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our team, you will be responsible for providing essential support to the Service Delivery Manager and the broader IT Support Teams.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests (CRs) progress...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our Service Delivery team, you will play a pivotal role in ensuring the smooth operation of our IT services.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests progress appropriately through the...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our Service Delivery team, you will play a pivotal role in ensuring the smooth operation of our IT services.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests progress appropriately through the...


  • Liverpool, Liverpool, United Kingdom Universities Superannuation Scheme Full time

    About the RoleWe are seeking a highly skilled Service Delivery Analyst to join our IT team. As a key member of our team, you will be responsible for ensuring the smooth delivery of IT services to our customers.Key ResponsibilitiesOversee the daily operations of IT Change Management, ensuring all Change Requests (CRs) progress appropriately through the...