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Service Technician

1 month ago

London, Greater London, United Kingdom Gratte Brothers Group Full time

About the Role:

We are seeking a skilled Service Technician to join our team at Gratte Brothers Group. As a Service Technician, you will be responsible for attending to both reactive and planned preventative maintenance calls to provide vital support to our clients.

Key Responsibilities:

  • Attend to maintenance calls and provide technical support to clients.
  • Document all tasks carried out and ensure that client and company standards are adhered to.
  • Converse with technical and non-technical people to resolve issues.
  • Ensure the quality of your own and other's work.

Requirements:

  • Proven experience in a service delivery role and in the service and maintenance of large integrated security systems.
  • Good understanding of PC hardware and software systems.
  • Ability to converse with both technical and non-technical people to resolve issues.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity for career growth and development.
  • Collaborative and supportive work environment.
  • Training and cross-training opportunities.

About Us:

Gratte Brothers Group is a family-owned business with a comprehensive range of building services. We deliver quality services with an impeccable reputation. As a Group, we are proud to have remained a family-owned business for over 75 years.