Field Operations Engineer
5 days ago
Key Responsibilities:
The successful Field Operations Engineer will be responsible for:
- Installing and maintaining Cloud Telephony Systems at customer sites.
- Providing Level 2/3 support and troubleshooting to resolve complex technical issues.
- Collaborating with provisioning and sales teams to ensure solutions meet customer expectations.
Requirements:
- Previous experience in network engineering and a sound understanding of SIP telephony protocol.
- Proven hands-on network engineering experience and knowledge of Draytek, Ruckus, and UniFi equipment.
- Expertise in the OSI or TCP/IP model and strong communication skills.
Benefits:
- A competitive salary of £30,000-£35,000 per annum, depending on experience.
- A day-off for your birthday, 21-days of Annual Leave (rising to 22 after 3 years and 25 days after 5 years), plus Bank Holidays.
- An Employee Assistance Programme and opportunities for personal development within a dynamic environment.
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