Automotive Sales and Service Manager

1 week ago


Watford, Hertfordshire, United Kingdom Cooks Motor Group Full time
Sales Executive Opportunity at Cooks Motor Group

Estimated Salary: £38,000 - £52,000 per annum (based on industry standards and location)

About Our Team

At Cooks Motor Group, we value diversity and believe it strengthens our team. We are home to over 7000 colleagues dedicated to providing exceptional customer service, representing 21 brands at the forefront of automotive retail.

About the Job

This exciting opportunity has arisen for a Sales Executive to join our team at Mercedes-Benz Hertford. As a Sales Executive, you will play a key role in delivering outstanding customer experiences and contributing to the team's success.

You will be responsible for maintaining in-depth product knowledge, recommending suitable add-on products, and ensuring effective use of customer enquiry management systems.

Key Responsibilities
  1. Maintain in-depth product knowledge and recommend suitable add-on products
  2. Ensure effective use of customer enquiry management systems
  3. Deliver outstanding customer experiences and contribute to team's success
  4. Actively prospect for new customers via telephone and events
  5. Guide customers through a seamless sales journey
Requirements and Qualifications
  • Previous experience in a sales or customer service role, demonstrating ability to achieve targets and build relationships
  • Ability to deliver first-class customer service with energy and enthusiasm
  • A genuine interest in helping customers and contributing to team's success
  • Strong organisational skills with ability to meet deadlines, with excellent attention to detail
  • Exceptional listening and communication skills, focused on understanding customer needs
  • Must hold a valid UK driving licence


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