Luxury Watch Experience Manager

1 day ago


London, Greater London, United Kingdom Watches of Switzerland Full time
Job Title: Client Experience Manager

About the Role:

We are seeking a highly skilled Client Experience Manager to join our team at Watches of Switzerland. As a Client Experience Manager, you will be responsible for delivering exceptional client experiences across our showrooms and events.

Key Responsibilities:

  • Manage client relationships and deliver personalized experiences
  • Lead a team of client experience specialists to ensure exceptional client service
  • Develop and implement client experience strategies to drive sales and customer loyalty
  • Collaborate with cross-functional teams to ensure seamless client experiences
  • Monitor and analyze client feedback to improve service quality

Requirements:

  • Proven experience in client-facing roles, preferably in luxury retail
  • Excellent communication and interpersonal skills
  • Ability to build strong relationships with clients and colleagues
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

About Us:

Watches of Switzerland is a leading luxury watch retailer with a rich history and commitment to excellence. We offer a unique and personalized shopping experience to our clients, and we are seeking a talented individual to join our team.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Discounts on luxury watches and accessories

How to Apply:

If you are a motivated and customer-focused individual with a passion for luxury watches, please submit your application, including your resume and a cover letter, to [insert contact information].



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