Garden Centre Operations Manager

1 month ago


Twickenham, United Kingdom Squire's Garden Centres Full time

Squire's Garden Centres, a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire, is seeking a highly skilled Department Coordinator to join our team.

About the Role

This full-time position offers an excellent opportunity for individuals to develop their skills in departmental management and customer service. Reporting directly to the Garden Centre Manager, you will be responsible for maintaining good control over stock levels, accurate ordering, and stock clearance. You will work closely with the product manager to ensure the optimum range and stock availability.

Responsibilities
  • Maintain accurate records of stock levels, orders, and deliveries
  • Manage inventory levels to meet customer demand
  • Collaborate with product managers to improve stock availability
  • Conduct regular stock audits to identify discrepancies
  • Process orders and manage returns efficiently
  • Analyse sales data to inform purchasing decisions
  • Monitor and maintain high standards of customer service

You will also have the opportunity to utilise your initiative to increase sales within the department through interaction with customers and identifying sales opportunities.

Requirements
  • Prior experience in retail or a related field
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Familiarity with stock management systems

In return for your hard work and dedication, we offer a competitive salary of £26,000 - £30,000 per annum, depending on experience.

Benefits
  • Employee discount scheme (50% in restaurants and 20% in the garden centre)
  • Holiday entitlement (5.6 weeks on joining, increasing to 6.2 weeks after 2 years' service)
  • Bonus scheme based on company profit
  • Pension plan
  • Attendance bonus
  • Learning and development opportunities

We are committed to providing a supportive and inclusive working environment that allows our employees to grow and thrive.



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