Digital Marketing Director
20 hours ago
We are seeking a highly experienced and proactive Senior Marketing Account Manager to contribute to the success of our team at Gripped | B2B Digital Marketing Agency for SaaS & Tech.
This role offers an exciting opportunity to progress your digital marketing career in a rapidly growing agency delivering innovative digital sales and marketing strategies for various customers.
As a Senior Marketing Account Manager, you will be responsible for establishing and maintaining strong relationships with high-value clients, ensuring a deep understanding of their business objectives and goals.
Key Responsibilities:- Establish and maintain strong relationships with high-value clients.
- Create and manage rolling 90-day objectives and 30-day sprints for customers, aligned with a customer-facing marketing plan.
- Manage customer scope to ensure timely delivery of projects that meet set objectives.
- Identify upsell opportunities within the customer base and develop proposals to pitch to clients.
- Serve as the voice of the customer internally, ensuring their brand, proposition, tone of voice, and personas are reflected in all work delivered by our team.
- Analyze customer data and craft narratives to deliver insights, highlighting previous activity outcomes and their influence on future strategies.
- Support and mentor junior Account Managers, providing guidance on customer relationship management, upselling strategies, churn risk mitigation, and project management best practices.
- Educated to degree level or equivalent.
- 4+ years of account management experience.
- Excellent communication skills.
- A solid understanding of Digital Marketing principles.
- Experience with martech tools such as HubSpot and Google Analytics.
- Exposure to various Marketing techniques and projects.
- B2B environment experience.
- Estimated salary: £60,000 - £80,000 per annum, depending on experience.
- 25 days holiday allowance.
- Generous pension contributions.
- Annual Profit Share Bonus.
- Uncapped Commission.
- A culture of learning and development.
- Company Summer Away Days and Christmas party.
- Central London location near Borough Market.
- Choice of own laptop and equipment.
- Career progression opportunities.
- Company Social Committee.
- Cycle to work scheme.
- Work with exciting SaaS and tech companies.
- Join a fast-growing and ambitious agency.
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