Digital Marketing Director

20 hours ago


London, Greater London, United Kingdom Gripped | B2B Digital Marketing Agency for SaaS & Tech Full time
About the Role

We are seeking a highly experienced and proactive Senior Marketing Account Manager to contribute to the success of our team at Gripped | B2B Digital Marketing Agency for SaaS & Tech.

This role offers an exciting opportunity to progress your digital marketing career in a rapidly growing agency delivering innovative digital sales and marketing strategies for various customers.

As a Senior Marketing Account Manager, you will be responsible for establishing and maintaining strong relationships with high-value clients, ensuring a deep understanding of their business objectives and goals.

Key Responsibilities:
  • Establish and maintain strong relationships with high-value clients.
  • Create and manage rolling 90-day objectives and 30-day sprints for customers, aligned with a customer-facing marketing plan.
  • Manage customer scope to ensure timely delivery of projects that meet set objectives.
  • Identify upsell opportunities within the customer base and develop proposals to pitch to clients.
  • Serve as the voice of the customer internally, ensuring their brand, proposition, tone of voice, and personas are reflected in all work delivered by our team.
  • Analyze customer data and craft narratives to deliver insights, highlighting previous activity outcomes and their influence on future strategies.
  • Support and mentor junior Account Managers, providing guidance on customer relationship management, upselling strategies, churn risk mitigation, and project management best practices.
Requirements:
  • Educated to degree level or equivalent.
  • 4+ years of account management experience.
  • Excellent communication skills.
  • A solid understanding of Digital Marketing principles.
  • Experience with martech tools such as HubSpot and Google Analytics.
  • Exposure to various Marketing techniques and projects.
  • B2B environment experience.
What We Offer:
  • Estimated salary: £60,000 - £80,000 per annum, depending on experience.
  • 25 days holiday allowance.
  • Generous pension contributions.
  • Annual Profit Share Bonus.
  • Uncapped Commission.
  • A culture of learning and development.
  • Company Summer Away Days and Christmas party.
  • Central London location near Borough Market.
  • Choice of own laptop and equipment.
  • Career progression opportunities.
  • Company Social Committee.
  • Cycle to work scheme.
  • Work with exciting SaaS and tech companies.
  • Join a fast-growing and ambitious agency.


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