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About Müller

Müller is a leading dairy company in the UK and Ireland, employing over 31,000 people throughout Europe. We develop, manufacture, and market a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.

Our Business

We operate in two main areas:

Müller Milk & Ingredients

We aim to be Britain's private label dairy leader, producing branded and private label fresh milk, cream, butter, and ingredients products. Our network of dairies and depots services customers throughout the country.

Müller Yogurt & Desserts

We are the UK's leading yogurt manufacturer, creating millions of Müller moments for our consumers. We produce major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj, and Müller Kefir Smoothie, as well as chilled desserts under license from Mondelez International.

Job Summary

We are currently recruiting for a Technical Manager at our Droitwich Dairy. As a Technical Manager, you will lead the Quality Agenda across the site, ensuring adherence to customer requirements, improving product quality, driving out waste and inefficiency, and ensuring no impact on product quality, legality, or safety.

Key Responsibilities

• Overall governance and assurance of site quality
• Create and promote a culture where our people are enabled and empowered every day
• Creating and delivering development plans for self and team
• Enable succession pathways both up through and across the organization
• Enabling team to create and deliver Technical Strategy in line with group strategic direction
• Develop high-level problem-solving capability and facilitation skills throughout the function (to include crisis management)
• Responsible for creating a Continuous Improvement culture and improvement opportunities for self and team
• Creates high performance by role modeling commitment to Operational Performance Management Systems principles
• Accountable for implementation and overall governance of end-to-end Quality Management System
• Looks and encourages others to find and reduce waste, in all its forms, in everything that we do
• Encourages others to seek out improvements within the workplace and convert to own CI projects
• Utilizes all available opportunities, enabling others to improve the way we do things
• Collaboratively works with other teams to improve our business
• Supports team to demonstrate CI contribution through PDP process

Requirements

• Technical / Quality Manager experience
• Relevant knowledge and experience in a similar FMCG role is desirable
• Excellent communication, influencing, and stakeholder management skills
• A good technical knowledge of supermarkets' food safety requirements plus a working knowledge of their systems
• Strong problem-solving and root cause analysis skills
• Good knowledge of preventative maintenance techniques
• Excellent communication skills
• Proven skills in managing and developing a team
• Team building skills and strong ability to work cross-functionally
• HACCP Level 4, Food Safety Level 4